UPS, peak holiday season 2015, FedEx, omnichannel

UPS Rates to Rise an Average 4.9%

| Tim Parry

UPS Ground, Air and International, and Air Freight rates within and between the U.S., Canada, and Puerto Rico will increase an average net of 4.9%, UPS announced Nov. 21.

Are Damaged Packages Damaging Your Brand’s Reputation?

| Jordy Leiser

In advance of the holidays, StellaService Analysts examined more than 3,200 packages received in order to understand the frequency in which shoppers are receiving damaged packages and which carriers are responsible for the highest percentages of damaged packages. Here are their findings.

When a Package is Just a Cardboard Box

| Tim Parry

Your customer should be able to take one look at the box on his front step and say, “Hooray, my order from (X Merchant) is here” without having to squint at the shipping label to determine the sender. Here’s why a branded box can make all the difference.

Macy’s to Expand Seasonal Employment in Fulfillment Centers

| Daniela Forte

Macy’s Inc. will gear up for the holiday season by hiring 6,600 seasonal employees to work in its online fulfillment centers, and an additional 1,200 seasonal employees to work in the fulfillment areas of the 500 Macy’s stores that fill and ship orders directly to customers.