The “Amazon Effect” notwithstanding, there is one area of ecommerce where online sellers can still compete with, maybe even beat, Amazon and others: Oversized delivery. Learn what steps you can take to exceed customer expectations in the last mile and become a leader in bulky, oversized fulfillment.
Operations & Fulfillment
Less than a year into a pilot program that had employees making local deliveries of online orders, Walmart in January all but quashed the program quietly as associate buy-in wasn’t happening. See how it’s still happening at one Georgia store, and other ways Walmart is working to figure out local fulfillment of ecommerce orders.
Your planning for this year’s peak holiday season is well underway. One area that often gets less attention is ecommerce returns processing. If it’s inefficient it will hurt both profitability and the customer experience. Here are 12 ways to get your returns operations ready for the upcoming peak period in November and December.
Flytrex, an Israeli company that developed a control system for automatic drone flight, may soon be helping deliver food to residents of a North Carolina town as one of 10 FAA-sanctioned test projects. As the first company to launch commercial drone delivery in Iceland, Flytrex is looking to expand the service to other countries.
On Aug. 30, amendments to California’s Prop 65 will require specific identification in all labeling and product descriptions – print and online – when items contain known carcinogens or can be toxic to reproductive health. Find out what these changes mean and how they will impact you if you sell to customers in California.