Innovate in Oversized Delivery to Compete with Amazon

| Van Leigh

The “Amazon Effect” notwithstanding, there is one area of ecommerce where online sellers can still compete with, maybe even beat, Amazon and others: Oversized delivery. Learn what steps you can take to exceed customer expectations in the last mile and become a leader in bulky, oversized fulfillment.

Walmart Ditched Associate Delivery Program After Six Months

| Mike O'Brien

Less than a year into a pilot program that had employees making local deliveries of online orders, Walmart in January all but quashed the program quietly as associate buy-in wasn’t happening. See how it’s still happening at one Georgia store, and other ways Walmart is working to figure out local fulfillment of ecommerce orders.

12 Ways to Prepare for Peak Holiday Season Ecommerce Returns

| Brian Barry

Your planning for this year’s peak holiday season is well underway. One area that often gets less attention is ecommerce returns processing. If it’s inefficient it will hurt both profitability and the customer experience. Here are 12 ways to get your returns operations ready for the upcoming peak period in November and December.

Stamps.com to Acquire Metapack

| Mike O'Brien

Stamps.com plans to acquire UK-based Metapack, adding SaaS-based, multi-carrier management software to its online postage solution, expanding its global footprint and giving it more of an enterprise focus. The $230 million deal is expected to close in August.

Smart Lock for Home Deliveries Targets Porch Piracy

| Mike O'Brien

BoxLock, a smart lock startup, is aiming to address the growing problem of porch piracy by securing ecommerce deliveries through barcode scanning by parcel carriers. It went live on Prime Day and is exclusive to Prime members but that’s bound to change as the solution catches on.

The Grocery Wars Heat Up with Amazon Expansion

| Mike O'Brien

Flexing its Whole Foods Market muscles, Amazon announced an expansion of same-day grocery delivery in New York and three cities in Florida, after Walmart’s Jet.com and FreshDirect both announced plans for fulfillment centers in the Bronx, NY.

Israeli Drone Firm Taking Part in North Carolina Pilot Program

| Mike O'Brien

Flytrex, an Israeli company that developed a control system for automatic drone flight, may soon be helping deliver food to residents of a North Carolina town as one of 10 FAA-sanctioned test projects. As the first company to launch commercial drone delivery in Iceland, Flytrex is looking to expand the service to other countries.

Assessing California Prop 65 Impacts on Ecommerce, Catalog Content

| Brian Barry

On Aug. 30, amendments to California’s Prop 65 will require specific identification in all labeling and product descriptions – print and online – when items contain known carcinogens or can be toxic to reproductive health. Find out what these changes mean and how they will impact you if you sell to customers in California.

UPS Testing Smart Lock Delivery in New York

| Mike O'Brien

Following similar moves by FedEx, Amazon and Jet.com, UPS is piloting deliveries to multi-unit New York dwellings when residents are absent, in partnership with smart lock maker Latch. Preliminary tests began in Manhattan earlier this year and have now expanded to Brooklyn.

XPO Logistics Offers Augmented Reality App for Shoppers

| Mike O'Brien

XPO Logistics has added an augmented reality app to its last-mile delivery service that lets shoppers visualize a piece in their living space before having it installed, with a view to cutting down on returns for its retail customers and improving the overall experience.