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Tailored Brands Leverages AI to Optimize Inventory Management

| Mike O'Brien

Tailored Brands, a menswear and formalwear retailer that includes Men’s Wearhouse and Jos. A. Bank, needed to anticipate customers’ evolving preferences for various style, color and size choices in its tuxedo rental business. CTO Scott Vifquain and Gurhan Kok, founder of Invent Analytics, talk about how AI-based technology was applied, and the results so far in our MCM CommerceChat podcast.

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Three Ways a Data-Driven 3PL Impacts Retail Fulfillment

| Chris Jarvis

Third-party logistics (3PL) providers play a pivotal role in guiding brands through the continuing evolution of retail and ecommerce. Brands aiming to adapt and excel need 3PL partners that leverage industry expertise, data and technology. This helps them enhance efficiency, promote collaboration and drive fulfillment innovation. Here’s how innovative 3PLs are spearheading this change. 

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FedEx Posts New GRI Early, Lower in Competitive Move

| Mike O'Brien

FedEx, sensing an opportunity against its main rival, has posted a general rate increase for next year three weeks earlier than usual and lower than the current year’s figure, coming in at 5.9%, as UPS is dealing with a new union contract cost that the Teamsters estimates at $30 billion over five years. Analysts believe it will lead to a rethinking of UPS’s approach to its GRI strategy.

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“Freight Brokers” is NOT a Dirty Word

| Walter Mitchell

Freight brokers help mitigate risk by confirming carrier invoices. They make sure carrier insurance is covered and routes are optimized to cut down on wasted drive time, tracking shipments from pickup to final destination. They help to resolve claims for their customers. They ensure that inconveniences are in order for international shipping. So why is “freight brokers” a dirty word? It shouldn’t be.

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Amazon Free Shipping Threshold Shift a Win Either Way

| Mike O'Brien

Amazon is testing pricing for non-Prime members to get free shipping in selected areas, raising the threshold from $25 back to $35 – the same as for shoppers who aren’t members of Walmart+ – as it probes the potential to increase order value when shoppers add items. Amazon has yo-yoed the order threshold as it reads the tea leaves of analytical data on shopper behavior and pulls the levers.

MCM Top 3PL Directory: An Indispensable Resource for Ecommerce Companies

| Mike O'Brien

More retail and ecommerce companies are forging partnerships with third-party logistics providers (3PL). They’re realizing fulfillment and shipping demands will continue to outstrip their internal capabilities. To address this growing need, Multichannel Merchant’s Top 3PL directory is a curated listing of over 60 profiles of leading providers. The submission period is now open for our 2024 directory.

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Goods-To-Person in E-Fulfillment: Flexing Along With Demand

| Mike O'Brien

Ecommerce demand may not be exploding like 2020 and 2021, but retailers are increasingly looking at automated solutions like goods-to-person (GTP) systems to help future-proof their operations as conditions fluctuate. Automated storage and retrieval (AS/RS) and autonomous mobile robots (AMR) are gaining serious traction, with rapid market expansion projected between now and 2030.

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GAO to USPS: Strategic Plan Could Be Managed Better

| Mike O'Brien

The Government Accounting Office (GAO) issued a harsh critique of the U.S. Postal Service and its efforts thus far to implement a 10-year strategic plan aimed at improving performance and turning around mounting losses that run against a government mandate for the USPS to be self-sustaining. The agency took issue, saying its strategic process to implement the plan was “robust and effective.”

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Teamsters Overwhelmingly Ratify UPS Contract

| Mike O'Brien

As expected, the International Brotherhood of Teamsters voted overwhelmingly to ratify a new five-year contract with UPS, giving the 340,000 members at the carrier higher wages for part- and full-time workers, and eliminating a hated two-tier system of driver classification. More than 86% of union members voting said yes to the new contract, the Teamsters said, a record for a UPS deal.