ALMOST THERE

| Doris Kilbane

THE JOURNEY to achieving supply chain efficiency may well remind you at times of that summer vacation from hell. You know, the one with the whole family

WELL DEFINED

| Tom Stute

Estimation Sampling: A mini physical inventory involving 5% to 10% of products. Standard receiving and shipping cut-offs remain. The results are used

CURTAIN CALL

| Rama Ramaswami

One of the yardsticks of success in the trade magazine business is the extent to which publications like O&F support and cover industry events.

BODY PARTS

| Bill Petersen

The context from which measurements are taken determines their value Scorecarding applications summarize and highlight data for quick analysis If you

PC Connection to Lay Off 125

| Paul Miller

Merrimack, NH–PC Connection, a $1.45 billion computer cataloger, said on March 28 that it was eliminating 125 jobs, or 7.5% of its workforce, taking

MANY (unhappy) RETURNS

| MCM staff

Ever think trying to return something to an online retailer is just not worth the trouble? You’re not alone. In a recent survey by PricewaterhouseCoopers,

Good & Plenty

| MCM staff

When you’re angling for a bigger piece of the pie, it’s just plain frustrating when the plate is out of reach. But when the product you need is missing from its pick slot, it’s a recipe for DC disaster.

Puttin’ On the Ritz

| David Pluviose

You may not be running a five-star restaurant, but you’re no less subject to customer service imperatives than the toniest of matre d’s. In today’s competitive

PC Sales Byte the Dust

| Moira Cotlier

Programmer’s Paradise has seen a shift in buying habits among its core audience of software developers. Without question, computer manufacturers have