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Returns

RETURN RATES: Good news about returns

March 1, 2000 | Mark Del Franco

Improved packing and quality control pay off for a number of mailersIt looks like mailers had a double dose of good cheer from holiday ’99. On top of

RETURNS PROCESSING: Unfazed by online returns

December 1, 1999 | Mark Del Franco

That many catalogers are expecting big business from the ‘Net this holiday is no surprise. But with the projected increasesin Web shopping, mailers will

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