Returns Archives - Page 13 of 14 - Multichannel Merchant

Reverse Logistics: Every Department’s Challenge

June 1, 2007 | Sherry Chiger

More than 75% of all returned products are not defective, according to Gailen Vick, founder/president of the Reverse Logistics Association. Instead the primary cause of returns is

Live from NCOF: Reverse Logistics Is Everyone’s Challenge

May 1, 2007 | Sherry Chiger

Schaumburg, IL

Best Practices in Returns Policies

April 18, 2007 | Linda Shea

Based on Opinion Research Corp.

Study: Simpler Online Returns Make Happier Customers

January 11, 2006 | Tim Parry

Online retailers need to view returns as a key component of consumer marketing rather than as an annoying disturbance in the supply chain.

CWD Finds Fitting Way to Reduce Returns

April 20, 2005 | Margery Weinstein

All catalogers would like to reduce their return rates, but Richmond, VA-based children’s apparel cataloger Children’s Wear Digest tries to head off the likelihood of returns even before shipping the merchandise to customers.

A Proper Handle on Returns

June 1, 2004 | Margery Weinstein

Delray Beach, FL-based women’s apparel cataloger Boston Proper two years ago developed a software system to help with its biggest inventory management

Easy Returns Draw Repeat Sales

December 17, 2003 | MCM staff

Retailers

Live from NCOF: Neiman Marcus Cuts Returns Costs With Service SmartLabel

April 14, 2003 | Mark Del Franco

Dallas based cataloger/retailer Neiman Marcus, which also mails the Horchow and Chef’s Catalog titles, has reduced its returns processing costs since

It’s in There

November 1, 2001 | Ernie Schell

Dream on, about the warehouse infrastructure that you’d love to have but can’t afford, about the new systems that you’ve been told will save you money

Not Many Returns

March 1, 2001 | Paul Miller

After a decent holiday season, most catalogers say that their post-holiday return rates are the same as or slightly below the previous year’s. But not

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