warehouse automation feature

Warehouse Automation Not Always the Best Decision

| Mike O'Brien

Despite all the advances in warehouse automation for ecommerce fulfillment, enabling greater efficiency and addressing the common difficulty of finding enough workers to perform the highly repetitive, physical tasks, most organizations are not looking to jump in with both feet. The COO of 3PL Boxzooka explains why the company is taking a more measured approach.

USPS sortation conveyor feature

USPS Touts Deficit Cuts, But Service Complaints Persist

| Mike O'Brien

The USPS said its projected loss by 2030 has been cut from $160 billion to $70 billion, adding it still expects to reach break-even by then, even factoring in $3 billion in inflationary costs. It also touted a number of other milestones two years into its overhaul plan. At the same time, APWU union leadership called for a series of protests across the nation over USPS service issues and increasing workforce turnover.

UPS stepvan feature

UPS: Most of Volume Decline Unrelated to Negotiations

| Mike O'Brien

UPS continues to see volume declines impacting results, as it steps up automation and finds other ways to drive greater efficiency in order to offset the decline, which helped boost revenue per piece in the first quarter even with the volume falloff. The company also remains confident of a Teamsters settlement, while working overtime to retain business and keeping a contingency plan at hand.

Teamsters Sean O'Brien before Congress feature

Teamsters to UPS: No National Negotiations Until Supplementals Settled

| Mike O'Brien

The Teamsters union stepped up its rhetoric ahead of the formal start of bargaining Monday for a new contract with UPS, accusing the major carrier of stalling and refusing to negotiate in good faith, while threatening to hold up the process until supplemental issues are settled. But there appears to be difference between the parties on the agreed-upon timetable for addressing them.

layoffs illustration

Layoffs Proliferate Across Operations Units

| Mike O'Brien

The pain from pullbacks in retail and ecommerce spending is being felt across the board in logistics, delivery and shipping operations, both internal and external, with layoffs announced at a number of companies resizing in line with lowered demand. From Walmart to 3PLs, trucking, supply chain and robotics, reports continue to pour in.

warehouse automation feature

Warehouse Automation: Improving Agility

| Brian Mattingly

Warehouse automation enables today’s retailers and brands to keep growing and preparing for the future, while being flexible and agile enough to adjust to sudden shifts in demand. There are many different flavors of advanced technology to help you get to where you need to be to remain competitive. Here’s a primer on them.

Amazon Coventry UK facility feature

Amazon Workers Stage First UK Walkout

| Mike O'Brien

While Amazon has been able to stay ahead of growing efforts at labor organizing in the U.S., at least for the time being, union workers at an Amazon facility in the UK midlands have walked off the job in protest over pay, a first in the country, according to several media reports.

millennials at table feature

Supply Chain Jobs: Why Zoomers, Millennials Don’t Love Them

| Gabe Grifoni

Ask a millennial (the generation born between 1981 and 1997) or Gen Z (born between 1997-2015) to name his or her top 5 exciting and rewarding careers, and there is a strong chance that a supply chain professional isn’t going to be on that list. Here’s how to overcome this recruitment roadblock and attract the next generation of talent.

MCM Top 3PLs 2023 logo feature

Top 3PLs Directory Expands in 2023

| Mike O'Brien

Multichannel Merchant has published its eighth annual MCM Top 3PLs directory for 2023, a searchable directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. It features in-depth profiles of 70 providers, including information on key capabilities and service offerings.

gig workers bike delivery feature

Gig Workers Change Considered by DOL

| Mike O'Brien

Last month, the Department of Labor proposed a change to the way it determines the classification of independent contractors. If it eventually becomes law, the rule change would have a lasting effect on the gig economy and gig workers. Kashyap Deorah, CEO of HyperTrack, talks about the balancing act in front of the DOL.