In case you missed Multichannel Merchant’s virtual event, Peak Season Summit 2017: Optimizing Black Friday through Cyber Monday and Beyond – or even if you did join us but would like a quick refresher – here are our top 10 takeaway tips from the experts in merchant operations for peak season planning.
According to the MCM Outlook 2017 survey, merchants saw ecommerce sales grow an average of 12.2% in 2016, close to U.S. Commerce Department growth estimates. In this report, find out what ecommerce initiatives are gaining traction, including mobile-first design and virtual assistants, as well as the latest on the Amazon-Walmart ecommerce war.
In retail and ecommerce, it’s becoming more and more about creating a great customer experience as a differentiator that keeps shoppers engaged and coming back for more. But what are the components that make this happen? Learn how winners and finalists of MCM’s annual Excellence in Customer Experience Awards get it done and set themselves apart.
With an ever-growing list of warehouse management system (WMS) providers, the wide array of choices can seem overwhelming. In this report you will learn which warehouse management system fits your needs the best, identifying and assessing the current state of your warehouse management system and much more.
Shift happens. And right now, there’s a seismic shift in how U.S. consumers shop. After years of being told by ecommerce analysts and experts that “this is the Year of Mobile,” mobile commerce is finally here, and it’s taking the traditional retail model with it. Check out why mobile commerce is changing the way retailers are changing everything when it comes to fulfilling orders and communicating with customers.
While the catalog is still a very important part of a retailer’s marketing efforts, many of them are continuing to shift dollars and focus to digital efforts, as they also revise their catalog strategy in a new era. See which major retailers are making the shift from the traditional catalog and implementing a digital strategy.
In this special report from Multichannel Merchant, you will learn how retailers are moving toward a strategy that involves multiple selling touchpoints for consumers to interact with and the technology solutions available that can leverage existing hardware and software and improve overall fulfillment systems performance.