Amazon has taken ownership of the U.S. ecommerce journey, with nearly nine out of 10 domestic shoppers visiting the marketplace during their purchase cycle and 50% of them beginning product searches there, according to data from Feedvisor.
Amazon has been quietly shipping ocean freight from China to West Coast ports, in another sign of its increasing logistics ambitions and an entire supply chain play, according to a report in USA Today. In the past year, Amazon Logistics has shipped 4.7 million cartons of consumer goods from China to Long Beach and Seattle.
The ecommerce delivery battleground is increasingly focused on who can best meet growing consumer expectations for experiences that are simple, fast, reliable and convenient. So how can you best satisfy their delivery wants? Here are 6 key insights from recent research to help you drive a positive delivery experience.
Target is expanding its same-day delivery service via acquired unit Shipt, opening it up to all major categories of product in 2019 and continuing its efforts to keep customers from fleeing to Amazon Prime, according to the Minneapolis Star Tribune.
Retailers lowered the bar for Christmas season fulfillment, then easily cleared it, according to Kurt Salmon. Ninety-three percent of retailers tracked were able to process and deliver customer orders by the last guaranteed delivery date. But 33% of them ditched their last order promise date as Christmas approached.
Somerville, MA-based RightHand Robotics has raised $23 million in a Series B funding round led by Menlo Ventures, joined by GV (formerly Google Ventures) and existing investors Dream Incubator, Matrix Partners and Playground Global. The company, founded in 2014, has raised $34.2 million to date.
While there were several closures of traditional mainstays who failed to fully adapt to changing consumer needs and expectations, brick and mortar is finding new life through deeply integrated and personalized shopping experiences. As the New Year approaches, here are a few things we can expect to see from the retail industry.
Warehouse workers made their voices heard twice recently, both times involving Amazon and unionization, while in New Jersey labor groups are seeking safer conditions and better pay in ecommerce facilities statewide. Expect the unionization push to pick up momentum in 2019 as reports of poor working conditions continue to grow.
Nearly three-quarters of U.S. consumers favor a national data privacy law that applies to all 50 states equally, according to a new survey. Adults are most comfortable handing over their email address and birth date, and least comfortable handing giving up their address and phone number, the survey found.
A report from President Trump’s task force on proposed changes to the U.S. Postal Service recommends giving the USPS the ability to establish more market-based pricing for its mail and parcel services, which have not been set “with profitability in mind.”