Amazon Archives - Page 60 of 64 - Multichannel Merchant

Amazon, Amazon Prime, omnichannel retail, two-day delivery, same-day delivery

Amazon Pushes Prime Price to $99

March 13, 2014 | Tim Parry

After about six weeks of speculation, Amazon has announced it will raise the annual membership fee for Prime to $99. So, what will the price increase mean for its competitors?

S&S Worldwide Distribution Director Talks Amazon Supply and Winter Weather

March 11, 2014 | Tim Parry

S&S Worldwide Director of Distribution Mark Desrosiers talks with Multichannel Merchant about initiatives that most help the company’s operational efficiencies, what global marketplaces he sees as hot economies to sell in, and the effect Amazon Supply has on his business.

Same-Day Delivery: The Antidote to Amazon

March 5, 2014 | Rob Howard

When Amazon Prime was introduced in 2005, analysts and consumers alike thought it was a risky, expensive venture, however, Amazon Prime members now comprise nearly 10% of Amazon’s purchases, and spend twice as much as non-Prime members. While Amazon has certainly been giving retailers a lot of heartburn recently, there is a way to fight back and all comes down to same-day delivery.

Netflix Spoofs Amazon Drones

February 26, 2014 | Erin Lynch

It turns out Amazon is not the only online merchant looking to get into drone fulfillment capabilities. Netflix, taking jabs at its streaming video competitor, has announced its own delivery service, “Drone 2 Home,” in a recent video mocking the futuristic service.

It’s Customer Experience, Not Customer Service, at Moosejaw

February 21, 2014 | Erin Lynch

As the associate project manager at Moosejaw Mountaineering, Jerry Hoopfer prides himself on the fact that his staff has an unwavering ability to take ownership of customer contact. Hoopfer took some time to get candid about customer service, social media, and who, in his opinion, is mastering the customer service space right now in this Q&A with Multichannel Merchant.