Amazon Investigating Employees Taking Bribes for Leaked Data

Amazon is investigating claims that employees are taking bribes in exchange for data that gives sellers an edge, particularly in the superheated Chinese market, according to a report in the Wall Street Journal.

The report said low-wage company workers in Shenzhen have received payments between $80 to more than $2,000 from brokers in exchange for internal sales metrics and reviewers’ email addresses, while also helping them delete negative reviews and restore banned accounts.

The incidents are more pronounced and numerous in China, according to the report, because the number of merchants there selling on Amazon has been exploding. Amazon has been investigating the issue as part of a broader effort to reduce fake reviews.

“We hold our employees to a high ethical standard and anyone in violation of our code faces discipline, including termination and potential legal and criminal penalties,” Amazon said in a statement to media.

The company began its investigation in May after Eric Broussard, Amazon’s vice president of business development who oversees international marketplaces, was tipped off to the practice in China, according to the WSJ. Employees being investigated include some in the U.S.

You can read the rest of the story here.

Partner Content

Hincapie Sportswear Finds Omnichannel Success in the Cloud - Netsuite
For more and more companies, a cloud-based unified data solution is the way to make this happen. Custom cycling apparel maker Hincapie Sportswear has leveraged this capability to gain greater visibility into revenue streams, turning opportunities into sales more quickly while gaining overall operating efficiency. Download this ecommerce special report from Multichannel Merchant to more.
The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.