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O+F Advisor
Operations & Fulfillment Strategies & Tactics
May 20, 2015 |
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American Mint Leverages Surveys for Better Customer Service
There are several ways to improve the customer experience, and one way is through the execution of surveys, see how American Mint leverages this customer service tactic. More…
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Script Vendor Demos to Improve Your OMS Selection Process
For a winning OMS selection process, script the demo of what you want the vendor to demonstrate with your data in order to validate RFP responses. More…
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O+F Advisor Distribution Center Roundup, May 14, 2015
A listing of recently announced expansions, additions and closures in retail distribution centers and fulfillment centers. More…
Bonobos on Creating a Great Returns Experience
Angela Goldstein, senior manager of operations for Bonobos, talks about how the company delivers a great returns experience for its customers. More…
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Walmart Undercuts Amazon on Price for Subscription Shipping Program
Walmart will test a $50 per year subscription ecommerce shipping service this summer, compared to Amazon Prime's $99, that gets order to door in three days. More…
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| Job Opportunities |
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BDC /E-Commerce/Internet Sales/Call Center
Russ Darrow, West Bend, WI
Digital Value Architect Manager
Accenture, Atlanta, GA
Sales & Service Contact Manager
Actegy Health, Inc., Indianapolis, IN
Director of Operations
Nueske's Applewood Smoked Meats, Wittenberg, WI
Distribution & Marketing Contact Center Manager**
Accenture, New York, NY
CRM Strategist, Value Architect Manager
Accenture, Atlanta, GA
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| Related Content |
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Automation Brings Efficiency to Order Fulfillment
Order fulfillment automation can address the growing demand for shortened time to customer by increasing the number of units that can be processed per day, allowing its DCs to get more out the door faster.
Creating the Right Global Operations Strategy
Global ecommerce is on the rise, and this means the cross-border opportunity is there for U.S.-based retailers and B2B merchants. Whether or not you optimize your ecommerce site—and your operations—for the global shopper, the global shopper is coming to America.
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