Multichannel Merchant
week of 9/16/20
FedEx Rolls Out Average Rate Increase of 4.9% for 2021, Adds a Late Fee
FedEx announced its 2021 rate schedule, once again with a 4.9% increase for its ground, express and home delivery services, lower than some observers had expected, and the addition of a late fee for unpaid invoices, which UPS has had in place for years. FedEx is also adding surcharges for high cost and out-of-the-way areas.
With So Many Deliveries, Customer Relationships Are Key for DTC Brands
The monumental shift to ecommerce is causing businesses to re-evaluate their fulfillment experience to make sure they get it right. At the heart of that process is understanding how to improve the status quo by putting the customer relationship front and center. The stakes are high, but those who get it right will see substantial growth.
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Can Robots Get Orders Out 3x Faster?

You can improve flexibility and employee productivity with a multi-bot fulfillment solution…but what does that entail? Find out at Multichannel Merchant’s webinar on October 1 at 2 PM, How Robotic Assisted Fulfillment Increased Productivity for a Top 3PL. Register Now

6 Ways a 3PL Can Help Mitigate Risk in the Wake of COVID-19
Now keenly aware of their vulnerabilities, retail and ecommerce companies are much more likely to build events like pandemics and other crises into their business planning. They are reevaluating sourcing, warehousing, fulfillment and transportation practices to future proof their business. Here are 6 ways a 3PL can help.
What's Employee Turnover Costing Your DTC Fulfillment Operations?
How much does absenteeism and employee turnover cost your DTC fulfillment operations? How do you stack up? To identify the problems, do you have formalized reporting statistically of employee absenteeism and turnover? As you research your turnover rate, here are some key points to take into consideration.
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What You Need to Know About Ecommerce Fulfillment Innovation

Did you know over 30% of ecommerce facilities plan to invest in predictive analysis, building automation, and robotics over the next few years? Gain insight and analysis on data from more than 150 ecommerce executives to outline how leading companies are managing and improving their operations to keep employees safe, and customers happy.

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From Mall Kiosks to Multichannel Success

What once started as two cousins selling winter gear in kiosks and fairs in the Philadelphia area is now a thriving ecommerce business, JustBrand Ltd. So how did they do it? There were bumps and bruises along the way. Still, the co-founders built success by learning quickly from mistakes, being open and honest with the right partners, and leveraging multichannel expansions.

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ECOMMERCE OPERATIONS SUMMIT VIRTUAL
SEPTEMBER 9 - 10, 2020

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