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week of 01/13/2023 |
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Drawing parallels with Amazon’s expansion of Buy With Prime to all U.S. merchants -- do they each have moles in the other’s operation? -- Walmart and Salesforce have linked up to provide the former’s delivery and fulfillment services to a wider swath of merchants in the latter’s app store.
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Amazon lost another skirmish in its ongoing multi-front labor war, as a federal regulator ruled Wednesday against its petition to have a successful union vote in Staten Island, NY vacated. At the same time, the International Brotherhood of Teamsters is heating up rhetoric ahead of the expiration of its contract with UPS on July 31.
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In 2023, brand success means streamlining shipping and fulfillment, in tandem with expanding omnichannel availability, to reach and delight shoppers. You need to be “omnipresent,” looking to the future and planning ahead while staying connected and delivering satisfying experiences to customers across all touchpoints.
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FedEx Ground plans to cut back Sunday delivery from 80% U.S. coverage to 50% starting in March, as it faces lower volume and the high cost of service on a light day. The company initially cut back Ground service on Sunday to 50% coverage from 95% in August, citing a focus on “improving efficiency and reducing costs,”
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