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Multichannel Merchant
Hits of the Week

week of 2/7/22
Amazon has increased the price of its Prime subscription program in the U.S. for the first time in four years, going up 17% from $119 to $139 per year, as the company faces the reality of massive logistics costs and a flattening of its ecommerce sales vs. the hypergrowth of the early pandemic period.
Abe Eshkenazi, CEO of the Association for Supply Chain Management (ASCM), said organizations need to take more of a long-term, systemic view vs. short-term fixes in response to a crisis. In this MCM podcast, Eshkenazi stresses the need for better visibility to read demand signals, and consideration of upstream/downstream effects. of efforts in any one node.
Walmart is the most popular destination for e-grocery ordering, according to a new survey by Chicory, cited by 36% of respondents, followed by Amazon at 23%, and Instacart a distant third at 10%. Target was cited by just under 10% of respondents, followed by Kroger at 7%, Albertson’s/Safeway (3%), Stop & Shop (2%) and Shipt (1%).
Multichannel companies are at particular risk for fraud. Unlike pure-play ecommerce or physical retailers, omnichannel companies will be exposed to everything from sophisticated computer penetration to shoplifting, and will need strategies to counter them all. Here are five ecommerce fraud trends to watch in 2022.

UPS Sees Record Profit, Peak Volume Inches Up

Ecommerce Returns: Reducing the Profit Hit

Legends of LTL: Debunking Four Common Myths

Freight Forwarders, Shippers: Creating Long-Term Relationships

 

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