Multichannel Merchant
Ecommerce & Marketing
week of 6/16/21
Stackline Raises $130M, Looks Ahead to IPO
Ecommerce technology provider Stackline has received $130 million in funding from UK-based private equity firm TA Associates, on top of a $50 million investment from Goldman Sachs’ growth equity team in November, using it to create new products, pursue foreign markets and look ahead to an IPO.
Gift Cards: Popular with Shoppers, Fraudsters
The ease and convenience of gift cards means they can be bought and delivered without ever needing to set foot in a store. However, the convenience, ease of use and flexibility of gift cards is also what makes them popular with digital fraudsters. Despite their earning potential, merchants need to be alert to these risks.
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The Last Mile Has Changed - Are You Keeping Up With Expectations?

Over the last year online retailers have seen enormous growth and along with it came some significant challenges – carrier capacity constraints, inventory shortages, and increases in last mile delivery costs, to name a few. Check out the latest in-depth special report from Multichannel Merchant to set your company up for last-mile success.

Customer Experience: Prepping for The Next Normal
Most retailers reacted swiftly during the pandemic, creating an online presence or enhancing an existing one. Now many of them are wondering how to stay relevant and competitive in the “next normal.” How can you seamlessly blend the digital and in-person experience to offer the best possible customer experience? Here are some tips.
Pursuing a DTC Model: The Pros and Cons
One of the biggest retail trends influenced by the pandemic is the increasing popularity of the direct-to-consumer or DTC model. For many brands, a long-running DTC channel proved priceless over the past year, but it's important to weigh the pros and cons. Here are six considerations when looking at pursuing a DTC model.
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A Better Return Process is Your Key to Ecommerce Success

How you handle your ecommerce returns has become a key differentiator. In the latest Multichannel Merchant special report, we look back at the 2020 holiday season returns, and examine the win-win of dropoff points. Experts offer insights on how retailers are upping their game in returns, which is shaping up to be a “loyalty battleground” for years to come.

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Plan For The Future of Ecommerce Operations Now

After a year full of disruptions, consumer behaviors and business practices have changed drastically. In Multichannel Merchant’s annual outlook report, we talk to retail leaders about how you can optimize ecommerce operations while delivering against expectations in the post-pandemic reality.

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