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MCM TUESDAY
News and Intelligence for the Multichannel Merchant

December 23, 2014

We're Giving Away 10 $100 Donations...
Leveraging Big Data Via One-on-One Videos
Staples is the Latest Merchant With a Data Security Breach
Free Shipping Day No Longer a Big Deal
Holiday Return Fraud Will Cost Retailers $3.8 Billion

We're Giving Away 10 $100 Donations - Tell Us Why You’re Joyful This Holiday Season
Why are you joyful this holiday season? Say it loud in Facebook or Twitter and use the hashtag #OpsSummit. Multichannel Merchant will select 10 people and make a $100 donation in their name to their charity of choice. Check the video for full details. More…
 
SPONSORED BY:

Leveraging Big Data Via One-on-One Videos
Brands can provide truly personalized customer experiences and achieve their acquisition and retention goals by combining big data with online video, the most engaging digital medium. More…
 
SPONSORED BY:

Staples is the Latest Merchant With a Data Security Breach
Staples says malware was deployed to some point-of-sale systems at 115 of its more than 1,400 U.S. retail stores in September. Here's what transaction data was accessed at affected stores. More…

Free Shipping Day No Longer a Big Deal
The idea of Free Shipping Day used to be a bigger deal. Now it's more the exception than special. Amazon has trained people that they're going to get not just free shipping, but fast free shipping, all the time. And that's why Free Shipping Day has become a thing of the past. More…
 
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Holiday Return Fraud Will Cost Retailers $3.8 Billion
More than three-quarters of those polled by the National Retail Federation cite organized retail crime as impacting return fraud rates. More…
 
 
Job Opportunities

E-Commerce Assistant Replenishment Planner
Bed, Bath & Beyond, Union, NJ

Internal Audit Principal - Compliance (JD Preferred)
Nordstrom, Centennial, CO

Senior Software Engineer - E-Commerce
Nordstrom, Seattle, WA

Buyer - Via C
Nordstrom, Seattle, WA

Direct Buy Planner - Active
Nordstrom, Seattle, WA

eCommerce Merchant/Buyer
Tractor Supply Company, Brentwood, TN

Acquity Group Adobe LiveCycle Functional Lead
Accenture, Chicago, IL

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Customers Demand an Omnichannel Experience
The message in 2015 for merchants is simple: if you haven’t developed an omnichannel strategy, develop one now. And if you have an omnichannel strategy in place, continue to refine it.

Global Payment Growth Fueled by Cross-Border and Mobile
As new electronic payment methods have been developed, traditional payment channels have adapted to online shopping across the globe. Payment by credit card continues to predominate worldwide, but alternative payment methods such as e-wallets are on the rise and outpace the growth of credit card use.

 

 
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