Senior Director, Content Strategy and Development
NAEYC, Washinton, DC

Director of e-commerce
Sterling Resorts, Tampa, FL

Distribution & Marketing Omni-Channel Consultant**
Accenture, New York, NY

Director of Operations
Nueske's Applewood Smoked Meats, Wittenberg, WI

Digital Marketing Commerce Solution Architect Manager
Accenture, Atlanta, GA

Mobility and Analytics Consulting Senior Manager
Accenture, Washington, DC

Personalizing the Customer Experience Across All Touchpoints
Making your customers feel important in all facets of the shopping experience is important. The best way to do that is to personalize the customer experience at every touch point throughout the shopper’s journey.

The Path to Maximize the Shopper Experience
This report explores the challenges retailers face in harnessing data and analytics to better meet customer expectations across all interaction channels. It also provides an overview of the three core building blocks retailers must establish and nurture in order to maximize their performance through the effective use of data.