Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 4/13/2020
The Coronavirus Effect: How Ecommerce Operations Are Tackling the Challenge
FREE WEBINAR: Multichannel Merchant recently conducted an audience survey to gauge not only the impact of the coronavirus effect but what sorts of plans are being made for after the pandemic is under control. We discuss the survey results with operations experts from enVista, Le Tote and Burton, which you can view on demand.…»
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Is Your Shopping Experience Ready For 2030?
Walkthrough a consequential study of shopper expectation and retailer planning with Oracle Netsuite. Learn how customers and brands responded to questions about online reviews and social media vs. in-store associates, to what extent consumers trust technology and so much more.
 
Amazon to Halt Shipping Service for 3P Sellers Due to Coronavirus Demand
Amazon plans to halt its Amazon Shipping service that competes directly with FedEx and UPS, the Wall Street Journal is reporting, diverting workers to over-maxed fulfillment operations for its own business. Amazon Shipping is only active in a few cities. The company is working with shippers to limit the amount of disruption.…»
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USPS Asking Congress for $75 Billion to Avoid Liquidity Crisis
The USPS is asking Congress for $75B to avoid a liquidity crisis this fall, including $25 billion each for a cash infusion, for upgrades and modernization and for unrestricted borrowing authority, according to Government Executive. The USPS had already been in a bad position before the crisis, with even parcel growth falling off.…»
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32% of Online Shoppers Abandon Cart Based on Returns Policy
Learn how the right returns process builds brand loyalty.
 
Seismic Shifts Bringing a New Normal to Ecommerce Operations and Fulfillment
What will the world of ecommerce operations and fulfillment look like after World Health Organization declares the COVID-19 pandemic ends? The answer, like predictions of that date, is uncertain. But industry experts firmly believe that the seismic shifts that began in February 2020 will create a new normal in ecommerce operations.…»
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March's Biggest Ecommerce Gainers and Decliners During Coronavirus
What product categories are winning and which are losing in the midst of coronavirus? Some winners are obvious, like everyone’s favorite – TP – cold and flu, food/beverage, personal protection and cleaning/sanitizing. To go deeper, Stackline compiled a list of the 100 fastest-growing and slowest-growing categories in ecommerce.…»
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