Multichannel Merchant
week of 1/20/21
FedEx Adds Peak Residential Surcharge
FedEx has added on yet another surcharge, this time a 30 cent per package peak residential delivery charge for shippers who hand off an average of 30,000 packages weekly between Jan. 4-31 between FedEx Express, Ground and SmartPost, effective Feb. 15 and again until further notice. They apply to Ground and Express shipments.
Will Dark Stores Outlast the Pandemic?
Dark stores, even as a temporarily approach, can help offset the cost of underperforming stores and the expense of freight and logistics, especially in more densely populated areas. It also takes online fulfillment out of store operations, allowing retailers to concentrate on customer service and minimizing inventory confusion.
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The specter of porch piracy looms large.

How big a problem is Porch Piracy? How many consumers have experienced it and how has that affected their behavior? Capitalize on valuable insights from the latest surveys on shopping trends, buyer behaviors and ecommerce logistics at BOXpoll.

Transportation Insight Acquires Spend Management Experts
Transportation Insight, a logistics technology and services provider based in Hickory, NC, has acquired Spend Management Experts, a leading parcel spend management consultancy, to augment its expansion into the ecommerce and small parcel space as it continues to grow rapidly. The deal closed at the end of December.
Multichannel Retailers: How to Effect Real Change
Beyond the holiday rush, multichannel retailers can't afford to be short-sighted, ignoring the paradigm shift in consumer purchasing behavior that will extend long after the pandemic is over. If they aren’t looking at long-term investments to create hybrid customer experiences, they will soon find themselves way behind the pack.
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The 3PL “It List” is Here

Choosing the right 3PL for your business can lead to lower cost per order, smoother scaling, lowered shipping costs, easier distribution of international orders, and so much more. Check out this year’s Top 3PLs list to find the best fit for your company in 2021.

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