The 2022 peak season for retail will be interesting in terms of available parcel shipping capacity, given the the ups and downs of the past couple years. In this special report on capacity management, experts and retailers take a look ahead at Q4 and share their insights and predictions.

Multichannel Merchant
week of 10/12/22
Over Half of Frontline Workers Willing to Leave Jobs
More than half of frontline workers (54%) said they would leave their field if something else presented itself, indicating the level of dissatisfaction with these critical positions at a time of low unemployment and the difficulty of staffing up workforces, a new survey found.
Shipping Capacity Management: The Outlook for 2022 Peak
While most markers indicate more than sufficient carrier capacity to meet Q4 demand, that doesn’t mean all is smooth sailing, with chokepoints and a possible dockworker strike. This operations special report on capacity management from Multichannel Merchant taps experts and retailers on the Q4 outlook and what to expect.
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Instacart, San Diego Reach Worker Settlement
Instacart and the attorney's office for the city of San Diego have reached a settlement over charges it misclassified its delivery drivers as contractors, a heated and ongoing issue in California and elsewhere that challenges the economics of last-mile delivery companies using the pervasive gig model.
How Grocery Can Survive Uberization
Perhaps the biggest competitive advantages delivery services have over traditional grocery is sourcing and convenience. So, what can traditional grocers do to stop their lunch being eaten? Continue to innovate your channels with products, services and tools that help customers get the most from their in-store experiences.
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Taking a Media-First Approach in Ecommerce

Cut through marketplace noise and win valuable mindshare by delivering compelling, engaging visual media experiences that will help you drive shopper connection, engagement, and conversion.

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