The jury is in on performance gains of automation/robotics for ecommerce fulfillment. But what about integration, system lead times and "future proofing" your investment? We cover all that and more in our latest MCM operations special report.

Multichannel Merchant
week of 10/26/22
Automation and Robotics: Moving Past Limitations to Gains
This special report from Multichannel Merchant explores the issue of automation and robotics through the lens of project timelines, lead times on equipment, ROI and performance gains. Industry experts provide perspectives on the business case, implementation and integration considerations, shelf life and future proofing and what’s next.
UPS Beats on Q3 Bottom Line, Posts Slight Revenue Miss
UPS posted strong Q3 financial results, falling a bit short on revenue vs. the analyst consensus but beating on earnings, as the company was lauded for successfully making network adjustments to falling volumes, unlike rival FedEx’s report about a month ago. The brown carrier also expects peak season volume to be lighter than 2021.
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Ecommerce Fulfillment Keeps Pace with Demand

KURU Footwear, a D2C shoe company, needed to accommodate a 2X increase in online order volume. See how a scalable fulfillment solution helped maximize storage density, process orders faster and improve returns. Read the case study.

One Broker’s View: Let's Lift OT Exemption for Truckers
Companion bills in the U.S. House and U.S. Senate aim to amend the 1938 Fair Labor Standards Act, removing the overtime exemption for truckers. Predictably, it's opposed by shippers and rail carriers, and supported by unions, trucking associations and safety groups. A spokesman for a major auto carrier explains why he supports it.
UPS Matches FedEx With 6.9% GRI for 2023
Days before its third quarter earnings report, UPS matched rival FedEx by announcing a general rate increase of 6.9% for 2023, an unprecedented figure for both major carriers set as a benchmark for pricing shipper contract rates. FedEx took heat last month in announcing its rate increase last month, as it reported a painful quarter.
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Taking a Media-First Approach in Ecommerce

Cut through marketplace noise and win valuable mindshare by delivering compelling, engaging visual media experiences that will help you drive shopper connection, engagement, and conversion.

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WineDirect Uses Waveless Tech to Drive Scale

Learn how the WineDirect operations team was able to leverage technology to enable the correct order flow and fulfillment across channels, while providing critical scale to meet heightened demand.

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