How are you addressing speed to customer in a challenging environment? Find out how GNC, Best Buy, Vermont Teddy Bear, Crutchfield and DSW are tackling it in an exclusive MCM Think Tank exec summary.

week of 4/27/22

UPS Beats on Profit Even as U.S. Volume Drops

UPS reported higher-than-expected first-quarter earnings, even as domestic volume declined for the second consecutive quarter, as its pricing strategy and focus on profitable business over volume continues to pay lucrative dividends during the ongoing ecommerce boom. SMB and B2B growth continue to be strong.

Verizon Rolls Out Pickup Lockers

To the ubiquitous BOPIS, Verizon is now adding BOPIL, aka buy online, pickup at locker, at 250 of its retail locations, to add a layer of convenience and checkout option for its customers, citing consumer data showing consumer interest is growing. Some locations provide 24-hour access, and more lockers are being added monthly.

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What's next in ecommerce fulfillment?

Based on an industry survey of retailers and brands, the 2022 Ecommerce Fulfillment Trends Report provides an in-depth look at order fulfillment practices today and where they’re headed. Read it now.

Sustainable Packaging: Why It Matters and How to Source It

Sustainability is more than just good for the planet; it’s good PR for your company. That’s why you should consider adding sustainable packaging to your repertoire. It helps your company meet sustainability goals while giving eco-conscious consumers a better choice. Here’s how to go about sourcing sustainable packaging.

Using a 3PL to Save on Operational Costs

Using a 3PL isn’t for everyone. But escalating labor costs, requirements for a new facility, starting a new business or channel and avoiding capital costs are reasons we see companies comparing internal fulfillment to 3PL. Here are six major ways businesses have traditionally saved money and reduced capital using 3PLs in their supply chain.

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The Power of Community-Based Ecommerce Marketplaces

Retailers and brands, along with affinity-based communities are growing their businesses with an owned-marketplace model strategy that leans on third-party sellers who manage fulfillment.

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How DSW and GNC Are Increasing Speed to Customers

Multichannel Merchant gathered top retail operations executives for a virtual Think Tank Forum, sponsored by Saddle Creek Logistics. Learn what retailers are doing to increase their speed to customers.

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