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O+F Advisor

Operations & Fulfillment Strategies & Tactics

June 18, 2013

O+F Advisor
 
5 Misconceptions About the Marketplace Fairness Act
Can Shutl Have Same-day Delivery Success in the U.S.?
Live Chat and Order Updates a Major Focus for Retailers
4 Steps to Prevent Double Refunds
DHL Opens Warehouse in India
Why Ecommerce Platforms are Buying Order Management Firms

5 Misconceptions About the Marketplace Fairness Act

By Daniela Forte

 

While many businesses small and large are talking about and worrying about the Marketplace Fairness Act (MFA), what do you really know about it? According to recent blog post in the Huffington Post, here are five misconceptions small businesses need to know about MFA.

FULL ARTICLE

Can Shutl Have Same-day Delivery Success in the U.S.?

By Tim Parry

 

Same-day delivery service Shutl has had success in the U.K., large in part to subsidies by participating direct-to-customer merchants. But will merchants offset the cost so U.S. consumers can have their merchandise shipped same-day for free?

FULL ARTICLE

Live Chat and Order Updates a Major Focus for Retailers

By Erin Lynch

 

When it comes to revamping their ecommerce sites in 2013, retailers are focusing on keeping the consumer in the loop from the moment an order is placed right until the packaged is delivered to the doorstep.

FULL ARTICLE

4 Steps to Prevent Double Refunds

By Multichannel Merchant Staff

 

Online merchants often pay a steep price when it comes to chargebacks, which occur when a consumer disputes a charge made on their debit or credit card. Recipients of chargebacks often lose the sale, associated product, valuable time and the fees from card issuers. But those are not the only losses for merchants, as “double [...]

FULL ARTICLE

DHL Opens Warehouse in India

By Erin Lynch

 

Joining the ranks of Amazon, DHL Supply Chain announced that it has opened a warehouse in Luhari, India to help meet the growing demand from the consumer, retail, and automotive sectors.

FULL ARTICLE

Why Ecommerce Platforms are Buying Order Management Firms

By Tim Parry

 

Rakuten and NetSuite were able beef up their order management and order fulfillment systems. For Webgistix and OrderMotion, partnerships with these ecommerce platform giants means more customers down the road.

FULL ARTICLE

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