5 Ways Retailers can Make Christmas Shopping Sparkle

Dazzle shoppers by going the extra mile this Christmas

Computer Display

Whether shopping online or in-store, the experience that shoppers receive impacts how likely it is that they will shop with you again in the future. Delivering a top notch experience is of course of vital importance, however there is more that retailers can do to wow customers after making a sale.

Retailers can show customers that they care by offering personalized treats for loyal customers, such as free delivery on their next order or free gift wrapping. Even a gesture as small as giving a few sweets or candy canes to customers in-store or in a delivery box for an online order can impress shoppers and ensure that your store sticks in their memory.

Bernard Luthi is CMO and COO at Rakuten.com Shopping

[Click the page numbers and next/back buttons below to see each tip]


Partner Content

Hincapie Sportswear Finds Omnichannel Success in the Cloud - Netsuite
For more and more companies, a cloud-based unified data solution is the way to make this happen. Custom cycling apparel maker Hincapie Sportswear has leveraged this capability to gain greater visibility into revenue streams, turning opportunities into sales more quickly while gaining overall operating efficiency. Download this ecommerce special report from Multichannel Merchant to more.
The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.