UPS Releases Holiday Returns and Expected Volumes

| Brian Kelly

UPS is projecting its holiday returns volume as millions of packages make their way back to retailers and manufacturers. See how the major carriers handled the shipping crush, and what FedEx in particular did to keep its seasonal shipping spike low.

Survey Finds Poor Online Service Impacts Store Sales

| Brian Kelly

How does your web or mobile performance affect your customer’s behavior online and offline? A recent survey commissioned by Catchpoint shares the impact that the online customer experience can have on in-store sales. Discover what’s driving your customer’s behavior and how leaner sites are better.

power shopper

Meeting the Expectations of Today’s High-Tech Shopper

| Daniela Forte

Are consumers who shop for high-tech devices like laptops, tablets and related accessories different than the average shopper in terms of purchasing behavior and preferences? A study by UPS takes a look at the behaviors and preferences of the high-tech shoppers.

Target Corp.

Target Reports Robust Growth in Digital Sales

| Daniela Forte

Digital sales have seen robust growth for Target in the third quarter. CEO and chairman Brian Cornell said during a third quarter earnings call that digital sales grew more than 26% and has grown more than 20% year-to-date. See what other plans Target has in place for its digital channel.

10 Steps to Holiday 2016 Success

| Daniela Forte

With the holiday season in full swing and consumers shopping, merchants need to be ready to meet their needs and rising expectations. Here are 10 steps they can take to help ensure success this holiday season.

free shipping, ecommerce fulfillment, Pitney Bowes, same-day delivery, consumer survey, holiday shopping season, 2015 holiday shopping

4 Ways E-Retailers Can Stand Out This Holiday Season

| Gil Don

This holiday season it is imperative to make sure that you are not only providing an exceptional experience to your customers, but that you are standing out among your competitors. Here are four ways e-retailers can distinguish themselves and stay ahead this holiday season.