The Pandemic and its Effect on Omnichannel Fulfillment Systems

One impact of the continuing COVID-19 crisis is retail and ecommerce fulfillment operations need to do more with less to comply with safety protocols and restrictions, even as states and businesses slowly reopen.

This special report explores different factors and drivers of omnichannel system decisions in light of the pandemic, with a particular focus on workforce limitations and the unpredictability of order demand as the major shakeup resets operational priorities.

In this report:

  • Multichannel Merchant Special ReportHow legacy systems are inadequate to address today’s omnichannel challenges
  • How real-time data and feedback is required to create optimal order flow
  • How companies new to ecommerce need more efficient fulfillment processes
  • About increased ship from store demand and the need for inventory flexibility

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