Why Your Returns Process Matters

Like it or not, returns happen; an unsatisfactory returns
protocol will affect your bottom line and customer satisfaction.
However, the returns headache can be avoided for both the
merchant and the consumer, just as long as the right steps are

In this executive summary from Multichannel Merchant, you will learn:
  • How to develop a solid returns policy
  • Why website optimization leads to fewer returns
  • How to process returns faster
  • And more…

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