67% of Consumers Indicate That Inventory Visibility Across Stores, Online and Mobile is an Important Service to Offer

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The 2020 enVista Supply Chain Survey, sponsored by Körber, reveals retailers are optimizing their supply chain organization, inventory management, processes and technology across their transportation network, distribution center, and stores

INDIANAPOLIS, Aug. 25, 2020 — In today’s challenging market where supply, demand, and fulfillment variables are rapidly changing, retailers must continuously assess, adjust, and optimize their supply chains to reduce volatility, and improve agility and speed – all while continually balancing service and cost.

Retailers must elevate supply chain capabilities to serve the needs of today’s consumers while increasing efficiencies, reducing costs, and continuing to improve the customer experience. According to enVista’s 2020 Supply Chain Survey, as retailers evolve their supply chain to meet short- and long-term requirements, the top three challenges they are encountering are the need to balance increased e-commerce demand with store demand (34%), demand planning and forecasting (33%), and improving efficiencies (30%).

“We are proud to partner with Körber to provide the most comprehensive digital supply chain survey in the industry,” said enVista CEO Jim Barnes. “The right digital supply chain strategy takes a holistic approach to optimize processes, technology, inventory, labor, and facilities. Advancing supply chain capabilities and control while leveraging next-generation, agile solutions remain imperatives for retailers’ omnichannel transformation strategies and profitability. enVista is helping hundreds of retail brands rapidly optimize and transform both physical and digital commerce end-to-end, from source to consumption and from order capture through fulfillment. Our software and consulting solutions improve the customer experience, optimize omnichannel order orchestration and fulfillment, improve gross margin return on inventory investment (GMROI), and accelerate omnichannel profitability.”

“Today’s retailers’ reputations rest on how well they can adapt to consumer demands – that means managing a wide variety orders delivered when, where and how their customers expect,” said Bill Ryan, CEO of North America for Körber Supply Chain – Software. “At Körber, we’re dedicated to providing the software, automation technology and global team of experts, including partners like enVista, to assure retailers are empowered with the right solutions to conquer today’s supply chain complexities and meet heightening consumer expectations.”

With today’s immense challenges due to the COVID-19 pandemic disrupting and debilitating the traditional retail model, plus the extreme volatility in supply and demand experienced by so many omnichannel organizations, the need for an efficient and agile supply chain has become ever more apparent. A not only resilient, but optimized supply chain is imperative to success, directly impacting sales, customer service, brand loyalty, and competitive advantage. According to enVista’s 2019 Consumer Study, consumers expectations include researching, purchasing and obtaining products wherever and however they desire as validated by these findings:

  • 67% of consumers indicate that inventory visibility across stores, online and mobile is an important service to offer
  • 65% of consumers indicate that the ability to buy anywhere, ship anywhere is an important service to offer
  • 48% of consumers indicate that the ability to pick up an online purchase in-store is an important factor when choosing what store to shop at

The 2020 Supply Chain Survey of U.S. retailers offers insights into and an understanding of U.S. retailers’ planned initiatives, priorities, and future trends regarding the supply chain, from warehouse through delivery to the customer.

Platinum Sponsor of the 2020 Supply Chain Survey is Körber. The Körber Business Area Supply Chain is part of the international technology group Körber. This includes Aberle, Aberle Software, Cirrus Logistics, Cohesio  Group, Consoveyo, DMLogic, HighJump, inconso, Otimis, Langhammer, Riantics and Voiteq. Körber has proven success with thousands of companies worldwide. All companies will officially transition to the brand name ‘Körber’ in the fall of 2020.

The 2020 Supply Chain Survey report is available for download at:

https://www.envistacorp.com/2020-supply-chain-survey/

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About the Körber Business Area Supply Chain

Supply chains are growing more complex by the day. Körber uniquely provides a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth. Capable of delivering not just software, but automation, voice, robotics, and materials handling – plus the expertise to tie it all together. We are a global partner not just for today, but also as the needs of supply chains continue to evolve. Conquer supply chain complexity – with Körber. The Business Area Supply Chain is part of the global technology group Körber. Find out more on http://www.koerber-supplychain.com/ 

About enVista:
enVista is a leading global software solutions and consulting services firm enabling enterprise commerce TM for the world’s leading manufacturers, distributors and omni-channel retailers. enVista uniquely delivers both physical and digital commerce solutions – optimizing supply chain efficiencies to drive cost savings, and unifying commerce to drive customer engagement and revenue. These comprehensive capabilities, combined with enVista’s market-leading Unified Commerce Platform, and the firm’s ability to consult, implement and operate across supply chain, transportation, IT, enterprise business solutions and omni-channel commerce, allows mid-market and Fortune 100/5000 companies to leverage enVista as a trusted advisor across their enterprises. Consulting and solutions delivery are in our DNA. Let’s have a conversation.TM www.envistacorp.com

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