Inventory is the largest balance sheet asset in most companies. Optimizing it has a huge impact on profitability and customer service. Here are 6 key metrics every ecommerce company should measure, how to calculate each and how a partnership between fulfillment and merchandising will benefit profitability and efficiency.
Studies have shown that ecommerce backorders can cost you $15 to $20 each, eroding profits. This includes customer service calls, fulfillment labor, shipping and packing material costs. Also, backordered items often have a higher return rate. Here are 8 practical solutions to help you reduce ecommerce backorders and stockouts.
By now you should have your peak holiday season planning for this year well underway. If you’re behind schedule, there’s still time to implement improvements but you need to be prudent and not over commit. To help you be prepared, here are 13 critical considerations for improving peak holiday season operations and fulfillment processes this year:
How are you handling retail inventory management? Your answer to this critical question can lead to increases in your top and bottom line – or added costs if your inventory is bloated, hard to access or poorly allocated.