Cyber Weekend, while a boon for retailers, hit UPS’ on-time performance, according to ShipMatrix. UPS says its network is operating as expected, most customers are getting packages on time, and it doesn’t put stock in ShipMatrix data. The company did say it experienced higher-than-expected volumes in some locations.
There are notable increases in pageviews, unique visitors and impressions from Black Friday thought Cyber Monday. See what these were and how it helped retailers.
A blowout Cyber Weekend 2015 topped the news and happenings we were watching this week in ecommerce, marketing and direct-to-customer operations.
Brent Dorfman, Vice President of Innovation with Innotrac, talks Cyber Weekend ecommerce results with Multichannel Merchant Senior Editor Mike O’Brien.