delivery

Ecommerce Operations Summit 2019: A Look Back in Photos

| Daniela Forte

The Multichannel Merchant team held its 8th Annual Ecommerce Operations Summit April 9 through 11 in Columbus, Ohio. The event included several highly attended sessions, engaging roundtables, warehouse tours and exciting keynote discussions. The exhibit hall was buzzing with sponsors and exhibitors, and attendees had the chance to network with their peers throughout the conference. Here is a look back at Ecommerce Operations Summit in photos. Enjoy!

JD.com on the Cutting Edge of Delivery Technology in China

| Daniela Forte

Chinese ecommerce giant JD.com is working feverishly to realize customers’ desires for getting their online orders delivered when, where and how they want them, rolling out new technology to help conquer the last mile and go head-to-head with main rival Alibaba Group.

Same-Day Delivery: An Industry Standard, Not Just a Concept Anymore

| Daniela Forte

Same-day delivery is an increasingly popular tool for retailers and ecommerce companies to get an edge on competitors and satisfy customer expectations. This infographic from GoPeople highlights same-day trends and statistics, providing a window into customer preferences and how businesses are using it.

Walmart Acquires Cornershop for $225 Million

| Daniela Forte

Walmart announced the acquisition of Cornershop for $225 million, an online marketplace for on-demand delivery from supermarkets, pharmacies and specialty food retailers in Mexico and Chile. Here is how this acquisition makes it possible for Walmart to leverage omnichannel in Mexico.

The Truth About Shopping Cart Abandonment

| Daniela Forte

Getting people to convert on your ecommerce site can be a bit of a challenge. In fact, one of the most common reasons for cart abandonment has to do with shipping, taxes and extra fees. This infographic by ShipBob reveals why shoppers aren’t converting on your ecommerce site.

How the Grocery Industry Is Going Digital

| Daniela Forte

Consumers are turning to app-based shopping for meal delivery ordering. A study by Toluna found that while a younger demographic tend to use app-based shopping, 50% of shoppers age 55 and older are considering using apps for grocery shopping. This infographic by Toluna highlights the findings of how customers are using apps to get meals delivered to their homes.

Walmart Tests New In-Home Grocery Delivery

| Daniela Forte

Marc Lore, Walmart’s head of ecommerce for the U.S., talked about the company’s testing of in-home grocery delivery during a keynote presentation at Shop.org, the latest in a string of disruptive moves by the big-box giant as it battles head-to-head with Amazon. See what Lore had to say about the new offering and how he views its potential for expansion.

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