For the first time, consumers are expected to spend 51% of their gift-buying budget online in 2017, compared to 42% for store spending, according to an annual report from Deloitte. Here are other results from their survey.
Holiday retail sales are expected to rise 4% to 4.5% over last year’s shopping season to a potential total of $1.5 trillion according to a Deloitte study. Here are some other predictions being made about the upcoming holiday season and what it could mean for retailers.
The 2016 holiday season prediction season has begun, with moderate ecommerce growth expected by search marketing agency NetElixir. Here’s why NetElixir CEO Udayan Bose says his company’s prediction for holiday ecommerce growth is on the conservative side.
The Holidays: the most wonderful time of year…especially for retailers. See Deloitte’s projections for holiday sales and what it could mean for your business.
Deloitte released its 30th annual holiday survey of consumer spending intentions and trends. The survey reveals major disruptions in holiday shopping traditions, largely due to digital engagement. See what this means for online retailers.
Deloitte not only forecasts an 8.5% to 9% increase in non-store sales in the online and mail order channels during the 2015 holiday season, but believed digital interactions will influence more than half of retail store sales. See exactly how much growth Deloitte expects, and what this figure reflects.
While a focus on social media initiatives seems to be lacking in most contact centers as of late, a new Deloitte study has found that the use of social media is expected to rise within the next 24 months.