Beyond Black Friday: A Look Back at Holiday 2017
The holidays may be over, but the insights from a bustling holiday season is not. This infographic by Workarea takes us back to some of the busiest days of the season.
Holiday 2017
Holiday Ecommerce Sales Up Nearly 15% in 2017
The 2017 holiday season saw $108.2 billion in online sales, according to research from Adobe Analytics, up 14.7% from 2016. This figure paced slightly ahead of 2016’s 14.4% growth. Here is what the study also revealed about the holiday season.
Nordstrom Reports November and December Combined Sales
Nordstrom, Inc. announced an increase in its net sales of 2.5% and an increase in comparable sales of 1.2% percent for the nine weeks ended December 30, 2017, compared to 2016. See what the fiscal 2017 expectations Nordstrom set going for the rest of the year.
Holiday Ecommerce Sales Sees 13% Growth Over 2016
The holiday shopping season was a successful one for retailers, as it saw a 13% sales growth in ecommerce sales over 2016, according to a study by NetElixir. See what the study revealed about mobile commerce during the holiday season.
Retail Spending Saw 6.2% Growth Over the Holiday Season
This holiday season was a good one for retailers. Spending grew 6.2%, the highest in four years according to a study by First Data, a commerce-enabling technology company. Here are some other statistics from the holiday season.
Holiday Season Ecommerce Sales to Date Hit $65 Billion
Holiday season ecommerce sales have been very strong to date, generating $65.15 billion, according to Adobe Analytics, an increase of 14.7% over 2016, with each day from Nov. 1 to Dec. surpassing the $1 billion mark. Here are some other results Adobe found through its holiday season analysis.
Cyber Monday Reaches $3.36 Billion In Sales on Desktop
Desktop shopping was the clear winner on Cyber Monday and the holiday weekend. See what results from a new comScore study revealed about one of the busiest times of the holiday season.
Cyber Monday Sets New Record as Largest Online Sales Day
Cyber Monday hit a new record as the largest U.S. online sales day in history, with $6.59 billion in sales, up 16.8% from $5.6 billion in 2016. Here is an overview of how the rest of the weekend went for retailers.
Wayfair Sees 53% Increase in Direct Retail Sales Over the Holiday Weekend
Wayfair Inc. reported a 53% increase year-over-year in direct retail sales from Thanksgiving through Cyber Monday. Here are some other results reported by the home furnishings brand.
6 Ways Bots Can Help Retailers Staff Their Contact Centers This Holiday Season
The holiday season is upon us, and retailers have geared up for the rush. The seasonal staff is hired and the inventory is stocked. But what about those employees working behind the scenes in the contact center? Here are six ways bots can support contact centers this holiday season.