Sears Launches “Reserve It” Option for Shop Your Way Members
Sears announced the launch of its new “Reserve It” service to push offers to shoppers more multichannel options, see what other multichannel options Sears has planned.
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Staples Plans to Close 140 Stores to Focus on Ecommerce
Staples announced it would close approximately 140 of its North American stores in 2014, according to its Q2 earnings call.
Macy’s Continues to See Results from Omnichannel
Macy’s is continuing to see in-store sales driven by its online channel at both its Macy’s and Bloomingdales stores, the company told analysts and investors in a Q2 earnings call.
Toys R Us Lays Out New Omnichannel Strategy
In order to become what it is calling “a customer-centric business” and to improve the customer experience in-store and online, Toys R Us laid out several initiatives for 2014 that it hopes will improve the company’s operational performance.
Macy’s Addresses Omnichannel and Same-day Delivery
While the fourth quarter showed a 1.6% decline in sales, Karen M. Hoguet, chief financial officer at Macy’s, said moving forward the retailer plans on making strides in its omnichannel fulfillment initiatives including buy online, pick up in-store, and same-day delivery.
A Look at Valentine’s Day 2014 Shopping Trends
While consumers are looking for the best deal this Valentine’s Day, finding a bargain isn’t the top priority for consumers. According to this infographic by PriceGrabber, 59% of consumers will shop online for convenience, while 53% will shop in-store in order to see the product in person before purchasing.
Shoppers Want In-Store Experience to Match Online Convenience
Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores, according to the results of the latest study of “seamless retailing” by Accenture.
American Eagle Outfitters and Shopkick Announce 100-Store iBeacon Trial
As shoppers enter an American Eagle Outfitters store, shopBeacon will welcome and show them location-specific rewards, deals, discounts and product recommendations – without them even having to remember to open the app.
J.C. Penney Closing 33 Stores, Laying Off 2,000
J.C. Penney has announced that it will close 33 under performing stores across the country and laying off 2,000 employees in an effort to save $65 million.
IBM Predicts an Omnichannel Shopping World
In five years, new innovations will make buying local du jour once again, according to IBM’s 8th-annual IBM 5 in 5 list of innovations that have the potential to change the way people work, live and interact during the next five years. Here’s why IBM predicts the decline of ecommerce and the rebirth of the in-store shopping experience.