Artificial Intelligence (AI) is showing up just about everywhere we look. Chatbots are having in-depth, multi-level conversations with customers, and can even respond appropriately to emotions they sense. Here is how AI is changing the retail landscape.
Doomsday predictions of a “retail apocalypse” notwithstanding, industry disruptions including thousands of store closings and many bankruptcy filings provide opportunities for brands to grow their customer relationships, according to a new study from Deloitte Digital and Salesforce. See what types of disruptions are paving the way for a retail renaissance.
Swiss luxury group Richemont has made a $3.3 billion bid to acquire Yoox Net-a-Porter, in an effort to jump into the ecommerce ring. Richemont currently owns luxury brands IWC, Mont Blanc and Van Cleef & Arpels. Here is a look at the luxury retail market in ecommerce.
Having unified data was crucial for Southern lifestyle apparel brand, Draper James, a brand launched in 2015 by actress Reese Witherspoon. Here is what Draper James did to make its products visible across channels.
The increasing competition in retail is forcing brands to reevaluate how they deliver value and stay relevant to consumers. Here is what retailers need to know to maintain customer loyalty.
Offering your customers the shopping experience they demand is how retailers today can stay off the store closure list. Here are seven ways to make this possible and still thrive in an unsteady retail environment.
Ascena Retail Group, the parent company for both Dress Barn and Ann Taylor, plans to close up to 650 stores in the next two years as a result of consumer’s shift to online shopping. See what the company’s next move is in light of these closures.
Google launched its “Style Ideas” image search in the Google app for Android and mobile web. See why this makes the shopping experience visual for customers when they shop products.
Where products rank in search results on retailers’ sites directly impacts a brand’s ecommerce success. Here is how to make search for your customers easy and seamless.
JCPenney recently announced it will be closing 140 U.S. stores. The news follows American Apparel declaring bankruptcy, WetSeal going out of business, The Limited shutting down… This growing list of closures has led to a slew of “The Death of Retail” headlines and social media posts. You have to actually wonder is it the death of retail? Is it a shift to big-box one-stops vs. boutique specialty stores? Is it just a phase? Are we all contributing to a rubbernecking traffic jam for nothing more than a fender-bender?