A Kurt Salmon study found 97% of retailers delivered orders on their last guaranteed shipping date before Christmas, up from 95% in 2015 and 87% in 2014. This was partly due to pulling the cutoffs back by a day in many cases, and changing up website messaging at the deadline. See what else the study found, including the performance of luxury brands.
With the official beginning of the holiday season upon us, the heads of two retail companies discussed what they’re doing to provide their customers with a personalized, cross-channel approach. Here is what they had to say about the holiday season and what it will mean for each of their companies.
Hudson’s Bay Co. is introducing new robotic technology to its Ontario distribution center for internet fulfillment that CEO Gerald Storch says will put the merchant at the “absolute forefront of Internet distribution technology.”
Amazon has taken another step in its march toward world dominance, as it plans to create a global shipping and logistics operation. See what the plans are for the ecommerce marketplace.
Several reports have indicated that high-end retailer Saks Fifth Avenue is in talks to acquire New York-based flash-sales site Gilt Groupe for $250 million. See what this will mean for both companies.
Borderfree, now a part of Pitney Bowes Inc., announced that it will bring more American fashions, sports apparel and lifestyle accessories to online shoppers in China.
Borderfree is collaborating with Alibaba’s e-payments service provider Alipay to launch five American retailers in a new pilot program this holiday season, see which retailers are part of the program
Hudson’s Bay Company announced that Donald Watros, who is currently the company’s chief operating officer, has been named president of HBC effective Feb. 1, according to a press release by HBC.
Saks Fifth Avenue launched an ecommerce site for its off-price franchise, Saks Fifth Avenue Off 5th, which went live in September. Here is what the company has planned for their ecommerce site.
Hudson’s Bay Company announced on July 29 the acquisition of Saks, valued at $2.9 billion or $16 a share, according to a press release from Sak’s Fifth Avenue. Hudson’s Bay Company also owns Lord & Taylor and Home Outfitters.