Target found the COVID-19 outbreak to be a two-edged sword in the first quarter, driving stratospheric ecommerce sales growth of 141%, while impacting profits due to about $500 million in associated costs, the company reported. It also saw over 5 million customers shop on Target.com for the first time in Q1.
If Amazon owns nearly half of the U.S. ecommerce market, why the need to offer one-day delivery? The reason: Its singular obsession with customer centricity. Insights abound for those able to get past the headlines. Here are three of the most important takeaways that were either overlooked or under-covered in the media frenzy.
What areas of omnichannel operations need improvement? What challenges and opportunities are retailers facing? Charles Dimov of OrderDynamics, discusses his company’s recent research in this MCM CommerceChat podcast, and will go into greater depth at Ecommerce Operations Summit 2019, April 9-11 in Columbus, OH.
As we consult with ecommerce and multichannel businesses on implementing a new WMS, we see several reasons why they often take longer, exceed budget and cause management headaches. These 9 considerations need to be part of your WMS project planning and a readiness assessment prior to system go live.
The Walmart and Jet acquisition will not impact peak season as both brands is planned to remain independent on the front-end side. Find out what both Walmart and Jet.com have planned going forward.
Offering customers the convenience of buy online pickup in store and ship to store, and transparently speeding up delivery to homes with ship from store, can be a daunting task. Download Multichannel Merchant’s special report on omnichannel fulfillment and learn.
Target is moving full-steam ahead in being leaders in omnichannel. While the task wasn’t always so easy for the big box retailer, Target has come a long way. See what plans Target has in place and what the future holds.
Omnichannel retail order and fulfillment software firm SalesWarp has deployed its solution throughout the entire national chain of specialty youth apparel retailer Zumiez. See what decision criteria were used, and the benefits gained by the company.
While retailers say they’re growing their omnichannel sales, it’s unclear how profitable they are, according to a new report from Retail Systems Research. Greater inventory visibility, including use of RFID, as well as better syncing of demand origination with inventory allocation, will help drag omnichannel into the black, the report’s author states.
This year, retailers are putting a stake in the ground by creating continuous shopping experiences, whether the checkout lane is a couch or store aisle. Here are four trends retailers should look out for in 2016.