Amazon 3P seller desktop feature

Essential Strategies to Protect Profit Margins on Amazon

| MCM Staff

ON DEMAND WEBINAR – Join Michael Schwartz and Ryan Barker, two top Amazon experts from ChannelAdvisor who have been working with brands, retailers and manufacturers on the front lines of the crisis. They will discuss tips and tactics to implement in this new paradigm, including protecting profit margins, planning for future shipping disruptions and managing FBA delays.

No Beating Amazon on Shipping, So Compete Elsewhere

| Monica Eaton

The clash of the titans goes on: Amazon rolls out free, one-day shipping for Prime subscribers, and Walmart immediately counters with a free next-day shipping offer of its own, with a $35 threshold to qualify and no membership requirement.

Ecommerce Operations Summit 2019: A Look Back in Photos

| Daniela Forte

The Multichannel Merchant team held its 8th Annual Ecommerce Operations Summit April 9 through 11 in Columbus, Ohio. The event included several highly attended sessions, engaging roundtables, warehouse tours and exciting keynote discussions. The exhibit hall was buzzing with sponsors and exhibitors, and attendees had the chance to network with their peers throughout the conference. Here is a look back at Ecommerce Operations Summit in photos. Enjoy!

Ecommerce Shipping: Feeling the Need for Speed

| Daniela Forte

Sixty-three percent of customer expect items to be delivered within three days, and younger generations are showing loyalty toward companies that offer free expedited delivery options, even if they have to pay for it, according to a study by LaserShip. Here is a look at what customers expect from retailers when it comes to their shipping strategy.

JD.com on the Cutting Edge of Delivery Technology in China

| Daniela Forte

Chinese ecommerce giant JD.com is working feverishly to realize customers’ desires for getting their online orders delivered when, where and how they want them, rolling out new technology to help conquer the last mile and go head-to-head with main rival Alibaba Group.

ecommerce fraud

7 Tips for Ecommerce Merchants to Detect Online Fraud

| Srii Srinivasan

Being an ecommerce business comes with its own set of unique challenges. For one, it’s very difficult to validate a real customer, and you can also face a lot of issues that come with unauthorized transactions—such as resulting chargebacks, which can cause even more financial loss. Here are seven tips that can help you detect online fraud.

The Truth About Shopping Cart Abandonment

| Daniela Forte

Getting people to convert on your ecommerce site can be a bit of a challenge. In fact, one of the most common reasons for cart abandonment has to do with shipping, taxes and extra fees. This infographic by ShipBob reveals why shoppers aren’t converting on your ecommerce site.

The Ever-Evolving State of Ecommerce

| Daniela Forte

As a retailer with an ecommerce site, it can be difficult to keep up with the ever-evolving changes of consumer expectations. Retailers are expected to pay attention to the latest trends to be successful, including where to shop, reasons for cart abandonment, actions taken to qualify for free shipping and return preferences. Here is what retailers need to know about how ecommerce is changing at a rapid pace.

9 Tips for Improving Warehouse Productivity

| John Tufts

We all want to improve our warehouse efficiency. It’s a never-ending vicious cycle, at times, but there are things merchants can do to make their operations run smoothly. Here are 9 tips to that will help improve your warehouse efficiency.