UPS city delivery

UPS Exceeds Q2 Targets but Sees Lower Volume

| Mike O'Brien

UPS exceeded its Q2 revenue and earnings projections, but lower volume due to consolidation steps, including reducing Amazon packages by contractual agreement, plus the challenged macro picture didn’t resonate well on Wall Street. UPS is also piloting a delivery density program for major retailers through an OMS partnership.

small businesses

5 Growth Milestones For Small Businesses

| Craig Evans

Starting a business is no light feat. It takes nerves, determination and resilience that only entrepreneurs who have gone through it will understand. Here are five stages small businesses need to know to gain success.

Using a 3PL to Save on Operational Costs

| Brian Barry

Using a 3PL isn’t for everyone. But escalating labor costs, requirements for a new facility, starting a new business or channel and avoiding capital costs are reasons we see companies comparing internal fulfillment to 3PL. Here are six major ways businesses have traditionally saved money and reduced capital using 3PLs in their supply chain.

6 Ways to Reduce Expensive Ecommerce Picking Errors

| Brian Barry

Picking errors have a very high cost to your ecommerce business in both actual costs and in lower customer satisfaction, lifetime value (CLV) and retention. These problems will erode your business’ profitability and damage the customer experience. We’ll help you identify the costs and share 6 ways to minimize picking errors.

UPS city delivery

UPS Adds Sunday Delivery, Doubles Pickup Locations with Retail Partners

| Mike O'Brien

Through new partnerships with Michael’s, CVS and Advance Auto, UPS is more than doubling its network of U.S. Access Point locations and adding Sunday pickup and delivery in January for business and residential customers as it engages in an arms race with FedEx. This gives UPS 63,000 U.S. locations, compared to 62,000 for FedEx.

New FedEx Fulfillment Service Targets SMB Market

| Mike O'Brien

FedEx Supply Chain, rebranded from the company’s 2016 acquisition of Genco, is rolling out FedEx Fulfillment, a solution that provides a full suite of warehouse, inventory management and delivery services for small- to medium-sized businesses that is directly competitive with Fulfillment by Amazon (FBA).