AI Archives - Page 2 of 2 - Multichannel Merchant

AI and Mobile Is the Winning Formula for D2C Brands

May 7, 2018 | Nitan Mangtani

Shopping shouldn’t feel like a chore. It should be fun and convenient, delighting the customer at every turn. The next generation of AI will anticipate your needs before you do. Here is how AI and mobile fit into your ecommerce strategy.

3 Ways Retailers Can Leverage AI to Improve CX

May 4, 2018 | David Keane

The retail industry is undergoing a period of dramatic change due to the rise of digital commerce and consumer services. By leveraging AI technology, retailers can empower their associates with content and tools to create a more personalized shopping experience, which ultimately drives sales and increases customer loyalty. Here are three ways retailers can leverage AI to improve CX.

The Dawn of AI and the Beginning of the End of Dark Data

February 21, 2018 | Steve Cox

Data has been a challenge for and leveraging it to its full potential continues to have retailers scratching their heads. However with the dawn of AI all of that could change. Here is how AI could change how retailers look at data and change the customer experience.

Making Sense of Forecasting 2.0 and the Role of AI

February 20, 2018 | Max Bruni

Listening to current retail technology discussions, it’s safe to say that artificial intelligence is the early favorite for buzzword of the year, with countless taglines promising unprecedented productivity improvements based on AI. Here is what you need to know about AI and the difference between traditional and advanced forecasting.

NRF’s Big Show Puts Major Retail Disruptions on Display, With a Hopeful Look to the Future

January 19, 2018 | Daniela Forte

The National Retail Federation’s Big Show was buzzing in New York as tens of thousands of attendees celebrated the encouraging growth of 2017 holiday sales, while gazing at next-gen technology offerings that promised greater personalization, engagement and enhanced customer experiences, further melding the physical and digital realms. Here is a snapshot look at some of the latest trends at NRF’s Big Show.

Circuit City Announces Plans for Digital, Physical Comeback

January 10, 2018 | Daniela Forte

Nearly a decade after filing for bankruptcy, Circuit City plans to make a comeback that includes a relaunched website on Feb. 15 and some limited brick-and-mortar locations. Here is how the new relaunch will change the way customers shop this iconic brand.

How to Enhance the Customer Experience with AI and Predictive Content

November 6, 2017 | Daniela Forte

Artificial Intelligence and predictive content are changing the way people are shopping today. This report by Multichannel Merchant looks at how some of today’s major retailers are using AI and predictive content, and how they are helping them improve the customer’s shopping experience.

Walt Disney Launches New Online, Store Shopping Experiences

September 28, 2017 | Daniela Forte

The Walt Disney Company has launched two new shopping experiences online and in its stores. See how it is immersing its guests in an interactive shopping experience using artificial intelligence and machine learning capabilities.

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