Amazon fulfillment center feature

Amazon Wrongly Fired Workers For Speaking Out, NLRB Says

| Mike O'Brien

The National Labor Relations Board has accused Amazon of illegally firing two tech workers last year who spoke out publicly about its treatment of fulfillment workers and its sustainability policies, and upheld a complaint by a worker who led a Queens, NY walkout in 2020. Amazon also apologized for a tweet attacking a political critic.

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Amazon Canning Early Reviewer Program

| Mike O'Brien

Amazon announced it plans to cancel its Early Reviewer program as of April 25, and won’t be taking any new applications as of April 10, as it has found other programs more effective in generating customer reviews, upsetting sellers who had found success with it. Experts however saw Amazon Vine as a superior review generator.

MCM CommerceChat podcast

Amazon Logistics: Ready for Prime Time?

| Mike O'Brien

Last week Amazon spent $131 billion for a 19.5% share in ATSG, which operates aircraft it leases. And many believe Amazon Logistics is looking to restart delivering non-Amazon volume from its shippers. So what is up with all this activity and investment? We talk with Kiri Masters of Bobsled Marketing about the pieces that are in place.

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Amazon Ups Surveillance of Contract Drivers

| Mike O'Brien

First it was AI-equipped onboard cameras watching Amazon’s contract drivers along their routes. Now an app called Mentor monitors driver performance, which can interpret legitimate activities as risky ones, resulting in lower scores and sometimes termination. The company has reportedly been using Mentor for years.

Amazon Bessemer FC feature

Amazon Union Vote Will Proceed on Feb. 8

| Mike O'Brien

The NLRB on Feb. 5 denied Amazon’s request to delay a planned union vote at its fulfillment center in Bessemer, AL, clearing the way for a vote by mail-in ballot beginning Monday and continuing through March 29. A positive vote would be the first chink in Amazon’s formidable anti-union wall, but experts say it’s a long shot.

MCM CommerceChat podcast

Talking Jeff Bezos Departure with an Amazon Alum

| Mike O'Brien

With Amazon announcing that CEO Jeff Bezos is stepping down in Q3 from day-to-day management of the company he founded in 1994, what will change? Will the well-oiled flywheel continue to spin? We address all this and more in the latest MCM CommerceChat podcast with our guest, James Thomson of Buy Box Experts.

Bezos Stepping Down as Amazon CEO in Q3

| Mike O'Brien

In the midst of posting another blockbuster quarter, Amazon dropped the bombshell news that founder and CEO Jeff Bezos is stepping out of the top role in Q3 to become executive chairman. He will be replaced as CEO by AWS head Andy Jassy. Bezos started the $1.6 trillion company as a bookseller on the nascent internet in 1994.

Amazon FC exterior

Amazon Files Objection to Alabama Union Vote

| Mike O'Brien

Amazon has filed a motion with the National Labor Relations Board seeking to postpone a planned union vote next month at its fulfillment center in Bessemer, AL, which if successful would create its first union shop, an outcome the ecommerce giant has vigorously opposed at every turn. The vote is scheduled from Feb. 8-March 29.

Amazon Prime box feature

Prime Members Are 68% of All Amazon Shoppers

| Mike O'Brien

More than two-thirds of Amazon shoppers are Prime members, the highest figure recorded by Consumer Intelligence Research Partners (CIRP) since the company started tracking it in 2012, adding there are now 142 million Prime members in the U.S. as the pandemic floods its ranks.

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Thrasio Raises $500M to Expand Amazon Rollup Juggernaut

| Mike O'Brien

Thrasio, the most successful practitioner of the Amazon rollup model by creating economies of scale and supercharging growth, has raised $500 million, pushing it over the $1B mark in less than two years. It plans to pursue bigger targets, expand product development and go into other channels and international markets.