Walmart and Deliv have decided to part ways, and the major retailer is still working with seven other delivery services to get grocery orders to customers, Reuters and others are reporting. Walmart has signed on four new delivery partners since January, including Deliv competitors Doordash and Postmates.
With the new U.S. Postal Service rates in effect, shippers are looking for creative ways to keep their parcel spend down as costs among the major carriers continue to rise. Find out what the increases mean and hear what some industry experts have to say about the impacts.
In another whack at porch piracy, UPS is expanding an in-home delivery service through smart lock partner Latch to 10 additional cities, after successful tests in New York and San Francisco. It will be available later this year in Atlanta, Chicago, Los Angeles, Houston, Dallas, Washington D.C., Philadelphia, Boston, Miami and Seattle.
Chinese ecommerce giant JD.com is working feverishly to realize customers’ desires for getting their online orders delivered when, where and how they want them, rolling out new technology to help conquer the last mile and go head-to-head with main rival Alibaba Group.
Retailers lowered the bar for Christmas season fulfillment, then easily cleared it, according to Kurt Salmon. Ninety-three percent of retailers tracked were able to process and deliver customer orders by the last guaranteed delivery date. But 33% of them ditched their last order promise date as Christmas approached.
In late 2013, Amazon founder and CEO Jeff Bezos boldly proclaimed on the popular CBS newsmagazine “60 Minutes” that drones would be delivering orders for its customers within five years. But apparently, the future isn’t now according to a report in the Seattle Times.
The upcoming lame duck session of Congress after the elections is the perfect time for lawmakers to consider legislation that would address the choking debt faced by the U.S. Postal Service caused by prefunding of retiree health benefits, said the head of a USPS advocacy group.
Same-day delivery is an increasingly popular tool for retailers and ecommerce companies to get an edge on competitors and satisfy customer expectations. This infographic from GoPeople highlights same-day trends and statistics, providing a window into customer preferences and how businesses are using it.
While the majority of UPS workers represented by the Teamsters union voted against a new contract, negotiations will continue as turnout was low and the no votes didn’t meet the threshold for killing the deal.
Delivery fleet operations eat up a huge chunk of transportation costs, whether owned, leased or outsourced. In spite of this cost they have a huge role to play in overall customer service. How can you tell if delivery route planning software is the solution? These 6 questions will help you diagnose your situation.