PCI Compliance 101 for Merchant Companies

| Tom DeSot

Adhering to the set of ground rules set forth in the Payment Card Industry Data Security Standard (PCI/DSS) defines how merchants who accept credit cards manage card data and their own networks to ensure it remains safe from theft and abuse. Here’s what you need to know in order to stay in compliance.

How Omnichannel Retail Is Building the Shopping Experience of the Future

| Casey Bullock

With rising demands and increased competition, retailers can capture the attention of digitally saturated consumers through enhanced, experiential shopping, to attract them to both physical and virtual stores. Whether online, mobile or in store, this omnichannel experience has to be consistent, seamless and intuitive.

Holiday Shoppers Still Value Stores, But Only With Lots of Brands

| Douglas P. Clement

Twenty-nine percent of holiday shoppers in the U.S. aged 18-34 plan to spend the most in physical stores this season, a number that rises to 39% for all age groups, according to a new study from Capgemini. The survey showed 37% of younger consumers overall would spend on retailers giving them access to multiple brands.

New JavaScript Skimmer Stealing Customer Data from Ecommerce Sites

| Douglas P. Clement

Visa is warning ecommerce merchants about a new JavaScript skimmer targeting customer data entered at the point-of-sale (POS) in payment forms on sellers’ websites. Pipka is able to remove itself from the HTML code after it is successfully executed, thereby avoiding detection. Visa is giving merchants a list of mitigation measures.

MCM CommerceChat podcast

The Implications of a Phased Approach to UK’s SCA Payment Rules

| Mike O'Brien

The UK’s Financial Conduct Authority (FCA) is opting for an 18-month phased implementation of the Secure Customer Authentication rules for ecommerce transactions, instead of an action date of Sept. 14. Eric Christensen of Digital River provides some context in this latest MCM CommerceChat podcast.

Merchants Have Fallen Behind in Payment Innovation, Study Reveals

| Daniela Forte

Merchant companies have fallen behind the retail banking and fintech industries in terms of payments innovation. A new report from ACI Worldwide and Ovum details regional differences in terms of progression along the innovation maturity curve, as well as the characteristics of organizations that are ahead of the pack.