TV advertising screen with remote feature

DTC Marketers: Find New Customers, Build for the Long Term

| Brad Murphy

TV streaming lets DTC marketers make the most of direct relationships with consumers to create more relevant ad experiences. The ability to more accurately target ads enables winning strategies such as retargeting users on desktop and mobile devices, driving higher purchase intent, awareness, traffic and conversions.

Headless Ecommerce 2.0: Handling Platform, Mid-Market Issues

| Jake Loveless

Headless ecommerce is driven by developers and appeals to developers. Despite years of effort and billions of dollars, the customers (CMOs, ecommerce executives) aren’t ready to abandon their existing functional solutions. For ecommerce, two factors hold back adoption — one pertaining to the platform and one to the mid-market. 

3PL logo feature

Top 3PL Listing Published By Multichannel Merchant

| Mike O'Brien

Multichannel Merchant has published its seventh annual MCM Top 3PL listing for 2022, a searchable directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. It includes 60+ profiles with info on key capabilities, top merchandise categories, facility locations and more.

casper sleep

Casper Goes Private, CEO Steps Down as High Flyer Sinks

| Mike O'Brien

Casper Sleep, the once high-flying DTC mattress-in-a-box company whose star descended as profits shrank despite brisk pandemic-era sales, is going private in an acquisition by Durational Capital Management for about a quarter of its $1.1 billion valuation when it went public in February 2020.

3PL logo feature

MCM Top 3PLs 2022: Calling All Leading Providers

| Mike O'Brien

Now in its seventh year for 2022, Multichannel Merchant’s MCM Top 3PL listing showcases leading third-party logistics companies serving ecommerce and direct-to-customer (DTC) businesses. How does your organization measure up? We’re accepting submissions now through Nov. 5, 2021. Be recognized as a true leader in the field!

Large Brands Going DTC, But Hurdles Remain

| Jimmy Duvall

On the surface DTC seems like a no-brainer: Cut out the middleman, increase margins, gain customer insights in an increasingly crowded retail marketplace. However, this pivot will still be difficult for larger brands. Let’s take a look at some of the roadblocks and lessons retailers can learn from those who have been successful. 

3PL Ruby Has Launches DTC Consortium

| Mike O'Brien

Ruby Has, a top 3PL, has launched an industry consortium aimed at helping both direct-to-consumer merchants and those providing support services to share expertise, resources and best practices aimed at benefiting all. Among the 100-plus charter members are DTC jewelry brand Ana Luisa and ecommerce platform firm Linnworks.

Ecommerce Operations Summit Nashville skyline feature

Ecommerce Operations Summit Strikes the Right Notes in Music City

| Mike O'Brien

Ecommerce Operations Summit 2021 is back live, at the Gaylord Opreyland in Nashville on Aug. 17-18, and the team at Multichannel Merchant has a great event on tap to help operations and fulfillment professionals keep on top of key industry trends and address the challenges of a disruptive time. Read on for some program highlights.

Pursuing a DTC Model: The Pros and Cons

| Andrea Leigh

One of the biggest retail trends influenced by the pandemic is the increasing popularity of the direct-to-consumer or DTC model. For many brands, a long-running DTC channel proved priceless over the past year, but it’s important to weigh the pros and cons. Here are six considerations when looking at pursuing a DTC model.

8 Things DTC Brands Should Look for in a 3PL Partner

| Esther Kestenbaum Prozan

For any DTC brand, choosing a 3PL is a huge decision. Order fulfillment is your single biggest cost line item. More importantly, your fulfillment provider will be entrusted with all of your inventory. The consequences of a poor choice can be catastrophic, while those of a good choice could be life-changing. Here are 8 key things to look for.