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Gap Inc. Exec on New Platform Services Offering

| Mike O'Brien

Last month, Gap Inc. launched its own fulfillment services platform, making the high-tech, automated network it has invested billions in available for other retailers to take advantage of as the in-house/outsourced services trend continues. Gap fulfillment executive Kevin Kuntz explains more about the offering and the thinking behind it.

ecommerce fulfillment center

Is Your Ecommerce Fulfillment Center Ready for a Recession?

| Brian Barry

Building operational resilience and developing problem/solution scenarios for your ecommerce fulfillment center prior to a recession will allow you to be nimbler. Have a plan vs. just hoping it doesn’t occur; hope is not a strategy. Include department heads early, identify areas to review and develop a course of action.

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Körber Supply Chain Acquiring Assets of enVista

| Mike O'Brien

Körber Supply Chain, a unit of Hamburg-based Körber AG, is acquiring order management and freight audit assets from enVista, with the KKR-backed joint venture looking to more than double to $1 billion in revenue in 5-6 years as it pursues larger firms like Manhattan Associates and Blue Yonder.

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Feds Investigating Amazon for Warehouse Safety

| Mike O'Brien

Federal prosecutors in New York and OSHA officials are investigating working conditions at Amazon warehouses around the country, according to various media reports, beginning in New York, Orlando and Chicago. The OSHA inspections arose from referrals issued by the U.S. Attorney’s Office for the Southern District of New York.

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WineDirect Taps Tech to Scale, Drive Order Accuracy

| Mike O'Brien

WineDirect, a leader in ecommerce and fulfillment for wine brands, was seeing its subscription business explode, requiring greater personalization on many orders. In this special report, learn how its used technology to meet the challenges of various order types and regulatory requirements, while maintaining a top-flight CX.

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Amazon Disputes It’s Running Out of Workers

| Mike O'Brien

A leaked Amazon memo from mid-2021 indicates the company feared running out of fulfillment workers by 2024, impacting its business growth prospects and vaunted level of service especially for Prime customers, according to a report in Recode that Amazon has downplayed.

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Amazon Program Lets Retailers Offer Prime Delivery

| Mike O'Brien

Amazon is taking another step to build its ecommerce fulfillment domination by allowing its 200 million-plus Prime members to purchase products from other retailers, who will be charged fees to offer Prime-like services like free two-day and next-day delivery.

Using a 3PL to Save on Operational Costs

| Brian Barry

Using a 3PL isn’t for everyone. But escalating labor costs, requirements for a new facility, starting a new business or channel and avoiding capital costs are reasons we see companies comparing internal fulfillment to 3PL. Here are six major ways businesses have traditionally saved money and reduced capital using 3PLs in their supply chain.

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Amazon Staten Island Union Vote Sends Shockwaves

| Mike O'Brien

A tiny startup union dealt a major blow to mighty Amazon with a successful vote at a fulfillment center on Staten Island, NY led by a worker who had been fired two years ago, a move that backfired on the multi-million-dollar effort to thwart the organizing effort. But the matter is far from over as Amazon is sure to challenge the vote.

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Your WMS Hardware Budget: 8 Things to Consider

| Brian Barry

As you plan your WMS budget, two main areas that get initial budget attention are user licenses and costs and professional service fees. But companies often underestimate the equipment requirements, server capacity and communication bandwidth. You may find the needs are larger and more complex than you thought.