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Composable Commerce: Face the Future

| Adam Ferrari

Composable commerce means, how commerce will happen in a world increasingly built on cloud-native architecture, headless tech stacks, API plugins and microservices. Retailers are facing pressure to balance the need to create compelling buying experiences with the imperative to rationalize costs while increasing tech stack agility.

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E-Grocery Sales Down, But Pandemic Gains Stay Sticky

| Mike O'Brien

E-grocery sales were down both sequentially and year-over-year in January, driven mostly by declines in the ship-to-home category, but gains from pre-pandemic levels have mostly held even though delivery options have been impacted by inflation, according to a Brick Meets Click/Mercatus report.

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Shopify Touts Expanded Suite of Tools for Merchants

| Mike O'Brien

Shopify is expanding its fulfillment services as part of a package of 100 new items in its toolset for merchants, including app connections to Flexport for supply chain tracking and visibility, to acquired unit Deliverr for inventory positioning and to Loop Returns to improve that experience for shoppers.

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A Threat Called Malice: Cybercriminals Walk a Dark Gray Line

| Kevin Gosschalk

The latest devious network exploit is called “Malice.” It has emerged as a major threat, providing not only fraudsters but also everyday people with the tools and resources needed to commit witting and unwitting cybercrimes. You need to be aware of the threat in order to take proactive steps to safeguard your businesses and customers.

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Nearly 90% of Amazon Sellers Report Profitability

| Mike O'Brien

Even in a difficult market, Amazon sellers are doing well collectively on the number-one online marketplace, with 89% of them reporting profitability at the start of 2023, while 37% say their net income is up from a year ago, according to an annual report from Jungle Scout. More of them are also diversifying across other sites.

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How the Store Experience is Influenced by Ecommerce

| Frank Kouretas

More than ever, retailers need to focus on improving their in-store shopping experiences and leverage technology to create a seamless customer journey. From product information and navigation to personalization, here are some ways ecommerce is influencing the kinds of store experience that customers are looking for.

Understanding Amazon’s SERP Tactics

| Prasanna Dhungel

Marketers must understand Amazon’s tactics across search engine results pages (SERPs). By monitoring Amazon’s Share of Voice (SOV) trends, you can make informed decisions on allocating marketing budget, reducing ad spend in segments where Amazon’s presence is strong and reallocating it in areas where they’re weak.

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Amazon Ad Revenue Up, Ecommerce Down in Mixed Q4

| Mike O'Brien

Amazon reported a mix bag of results for its fourth quarter and year, with ad revenue up but ecommerce sales down, and even the vaunted Amazon Web Services, the company’s profit driver for years, fell short of expectations in what executives repeatedly called an “uncertain economy.”

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Amazon Workers Stage First UK Walkout

| Mike O'Brien

While Amazon has been able to stay ahead of growing efforts at labor organizing in the U.S., at least for the time being, union workers at an Amazon facility in the UK midlands have walked off the job in protest over pay, a first in the country, according to several media reports.