No sooner had everyone mostly adjusted to the new normal of two-day delivery across the continental U.S. than Amazon raised the bar yet again, signaling a move to free one-day shipping for its 100 million-plus Prime members. Amazon will be transitioning to one-day Prime delivery throughout 2019, starting in Q2.
Sixty-three percent of customer expect items to be delivered within three days, and younger generations are showing loyalty toward companies that offer free expedited delivery options, even if they have to pay for it, according to a study by LaserShip. Here is a look at what customers expect from retailers when it comes to their shipping strategy.
Free shipping for ecommerce orders is an increasingly high priority for U.S. consumers, who are also embracing buy online pickup in store, according to a new Consumer View report from the National Retail Federation. The report found that 75% of consumers expect free delivery even on orders under $50, up from 68% last year.
The ecommerce delivery battleground is increasingly focused on who can best meet growing consumer expectations for experiences that are simple, fast, reliable and convenient. So how can you best satisfy their delivery wants? Here are 6 key insights from recent research to help you drive a positive delivery experience.
Pouring more water into its moat, Amazon has totally eliminated shipping charges this holiday season, removing the $25 threshold for non-Prime members on items ordered in time for Christmas delivery. Amazon is also hiring and managing thousands of seasonal delivery drivers to handle the holiday crush.
Many factors beyond features and price cause shoppers to hit “buy.” Shipping is a big part of that equation, but what kind of options are most likely to drive sales? Faster delivery and free shipping are huge incentives, but what makes the most sense for your business? Learn about the options and their impact.