3PL Ruby Has Launches DTC Consortium

| Mike O'Brien

Ruby Has, a top 3PL, has launched an industry consortium aimed at helping both direct-to-consumer merchants and those providing support services to share expertise, resources and best practices aimed at benefiting all. Among the 100-plus charter members are DTC jewelry brand Ana Luisa and ecommerce platform firm Linnworks.

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Ecommerce Fulfillment Helped By Smart Conveying for YourSurprise.com

| Sydney Riggs

YourSurprise.com, a Dutch ecommerce fulfillment company that markets personalized gift items in 22 countries, was growing rapidly but as it did, challenges of order accuracy and on-time delivery increased exponentially. Hear how the company met these challenges with a smart conveyor system, and the results it’s seen since.

MFCs: Ecommerce Orders Cheaper, Within Hours

| Brian Barry

With labor costs increasing, parcel shipping becoming more expensive and carriers struggling to support peak volumes, companies are implementing new strategies with micro fulfillment centers or MFCs. The concept is not new and they’re not for everyone, but it’s worth assessing how it might fit into your fulfillment network strategy.

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Amazon Consumer Head Asked for Special Union Vote Mailbox

| Mike O'Brien

Dave Clark, CEO of Amazon’s consumer business, was behind efforts to ask the U.S. Postal Service to install a special temporary ballot mailbox outside the company’s Bessemer, AL fulfillment center where a union vote was taking place, numerous outlets reported. The NLRB is hearing testimony as part of a union challenge to the vote.

How Intelligent Fulfillment Helps Meet Consumer Demands

| Michael Johnson

Increasing demand for next-day and same-day delivery is forcing companies to adopt new strategies and restructure traditional methods to compete. How can you evolve from surviving to thriving in a disrupted economy? Intelligent fulfillment is one way, a multi-layered strategy powered by data and analytics.

8 Things DTC Brands Should Look for in a 3PL Partner

| Esther Kestenbaum Prozan

For any DTC brand, choosing a 3PL is a huge decision. Order fulfillment is your single biggest cost line item. More importantly, your fulfillment provider will be entrusted with all of your inventory. The consequences of a poor choice can be catastrophic, while those of a good choice could be life-changing. Here are 8 key things to look for.

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Amazon FC Vote Challenged By Union

| Mike O'Brien

The union that was unsuccessful in its effort to organize workers at an Amazon fulfillment center in Alabama immediately challenged the April 9 outcome as expected, claiming the ecommerce giant illegally interfered with the election. The complaint was filed with the NLRB, asking it to investigate Amazon’s tactics.

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Amazon Wrongly Fired Workers For Speaking Out, NLRB Says

| Mike O'Brien

The National Labor Relations Board has accused Amazon of illegally firing two tech workers last year who spoke out publicly about its treatment of fulfillment workers and its sustainability policies, and upheld a complaint by a worker who led a Queens, NY walkout in 2020. Amazon also apologized for a tweet attacking a political critic.

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Ecommerce Fulfillment: More Efficiency, Less Costs

| Brian Barry

Absolute productivity has declined in many ecommerce fulfillment centers because productivity has not kept up with the rate of increased costs. Some larger companies are paying $18 to $20 per hour in some markets. With this in mind, here are 6 ways to become more efficient and reduce costs in your ecommerce fulfillment operations.

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Fulfillment Automation and Reduced Labor Costs

| Brian Barry

In 2021, will order demand continue at the same volume? How will it change? And how will it impact my labor demand? For many multichannel companies, this means moving toward fulfillment automation in order to decrease the amount of labor and its increasing costs. Here are 2 scenarios where automation was cost justified.