Technology offers the kind of intelligence that amplifies the creative work of human designers and merchandisers to instantly predict intent. And it’s driving higher conversion rates, greater AOV and boosting satisfaction. Here are 4 ways merchants at SMB retailers can leverage automation to modernize their merchandising strategies.
Israel Maynard, Senior Director of International Logistics and Fulfillment for outdoor gear and apparel retailer Burton, has been busy working with vendors overseas and partners here to get everything stocked and set for his peak season. We discuss all this in our latest MCM CommerceChat podcast.
Inventory is the largest balance sheet asset in most companies. Optimizing it has a huge impact on profitability and customer service. Here are 6 key metrics every ecommerce company should measure, how to calculate each and how a partnership between fulfillment and merchandising will benefit profitability and efficiency.
In omnichannel and ecommerce companies, inventory management, including tracking and reserving inventory for orders, is crucial for maximizing sales and improving customer satisfaction. Here is a 6-step process for assessing your inventory systems and developing an action plan for improvement.
The pandemic has highlighted the indisputable need for end-to-end supply chain transformation, and to move beyond traditional demand planning and forecasting. Retailers need to incorporate a more integrated approach to maximize their ability to respond with agility and resilience, focusing on flexible problem solving.
Loves Furniture, a Michigan startup that went into business in 2020 just as the pandemic was emerging, has filed for bankruptcy protection as bills piled up and inventory, fulfillment and logistics issues hamstrung its operations. The company claims that fulfillment issues caused by Penske, its contract logistics provider, led to the troubles.
Dark stores, even as a temporarily approach, can help offset the cost of underperforming stores and the expense of freight and logistics, especially in more densely populated areas. It also takes online fulfillment out of store operations, allowing retailers to concentrate on customer service and minimizing inventory confusion.
Beyond the holiday rush, multichannel retailers can’t afford to be short-sighted, ignoring the paradigm shift in consumer purchasing behavior that will extend long after the pandemic is over. If they aren’t looking at long-term investments to create hybrid customer experiences, they will soon find themselves way behind the pack.
You may have read somewhere that 2020 was an extremely disruptive year in every aspect of the retail industry. Ecommerce, already on a rapid trajectory, took off into the stratosphere as consumer flocked online. To take a look into what we can expect in 2021, four experts offer their views and some bold predictions.
While ecommerce offers clear advantages like the ability to read reviews, use mobile payments, choose the perfect size and color, check availability and more, physical stores still have the edge of personal interactions.
That’s why it’s more important than ever to bridge the physical-digital commerce gap.